T-Box® Help & Support
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- We also have a range of user/installation guides designed to help you get the most from your T-Box:
There’s a range of accessories that can enhance your T-Box experience. These are particularly useful if your modem or Home Network Gateway is some distance from your TV – or there’s wireless interference between your T-Box and your modem.
Ruckus Wi-Fi Home Network Extender
The Ruckus Wi-Fi Home Network Extender provides a point-to-point wireless connection between your T-Box and modem in different rooms, without running any new cabling. It features a smart antenna that reduces the effect of wireless interference that can impact performance.
Netgear Powerline Home Theatre Kit
The Netgear Powerline Home Theatre Kit turns electrical outlets into a high-speed home network connection that you can use to connect your T-Box to your modem. The adaptor has four Ethernet ports and supports up to four devices.
You already know we can help you with your Telstra products, but did you know that for an additional fee we also offer trusted expertise for a range of different technologies? We call it Telstra Plus. We offer advice; setup and repair services for your PC, laptop and/or game consoles over the phone, or you can book an appointment for one of our technicians to come to your home at a time that suits you. more
Call Telstra Plus today on 1800 170 141
A connected home is the future and the future is happening right now. It’s a place where your devices are working together through the internet. Where you can easily connect with the world however you like, and in so many ways. Where home entertainment revolves around you and your family’s lifestyle, where your experiences in the home are that much richer and where help is available 24/7 to make it all happen. A connected home is a home of endless possibilities. It’s how we connect. More
T-Box and Foxtel on T-Box require separate eligibility checks.
Customers need an eligible BigPond® Broadband service and must pass our service qualification checks. These checks can be performed by our customer service staff in store or by calling 1800 004 461
Foxtel on T-Box
Check your Foxtel on T-Box Eligibility online. Foxtel on T-Box Eligibility checks can also be performed by our customer service staff in store or by calling 1800 004 461.