Call Rates

Our Standard Rates

For customers joining Telstra Pre-Paid from 12 September 2006 and customers who switch to one of our current offers.

Service Cost
Standard national voice call rate at all times 39¢ per 30 second block or part
Standard national video call rate at all times 55¢ per 30 second block or part
Voice and video call connection fee 30¢
Text messages (SMS) per 160 character message sent to each recipient, to any network in Australia 25¢ per message sent to any network
Standard picture and audio messages (MMS)1 per message sent to each recipient, to any network in Australia 50¢ per message sent per recipient
Video messages (MMS)1 per message sent to each recipient in Australia 75¢ per message sent per recipient
International text messages (International SMS) per 160 character message sent to each recipient 50¢ per message sent per recipient
International picture, audio or video messages (International MMS)1 per message sent to each recipient 75¢ per message sent per recipient
MessageBank® diversion FREE
MessageBank® retrieval 30¢ per 30 sec block or part thereof plus 30¢ call connection fee

All prices include GST



Data Rates in Australia

WAP over GPRS¹ 2.2¢ per KB block (or part) ($22.53 per MB)
Pay As You Go on the Next G™ network $2 per MB. Charged on a per kilobyte (or part) basis.
PocketNews 30¢ per message

Browsing charges (also known as data charges) are based on the amount of data that you use to browse and download, not on the amount of time spent browsing a site. These charges only apply when you:

  • access sites on the Web tab such as MySpace Mobile and ebay;
  • leave the Home or Today tabs (for example, by clicking on an external website link in a Sensis Search results screen); or
  • directly accessing web sites by typing in a URL into your mobile browser.

It is now free to browse within the Home and Today tabs of BigPond Mobile Services. You can now browse all your favourite stuff including music, mobile games, tones and BigPond TV, as much as you like for free. Charges apply for content downloads and subscription services - you will always be notified of these charges before you purchase or subscribe. Start exploring now by clicking the BigPond icon on your mobile.

Find out more about the wide range of amazing BigPond entertainment on your mobile

Note: Browsing charges will apply when you visit sites on the Web tab, leave the Home or Today tabs (for example, by clicking on an external website link in a Sensis Search results screen), or when you directly access web sites by typing in a URL into your mobile browser.



Other Call Rates

Numbers Cost
125 8887 &
125 8888
Free – If call made from your Telstra Pre-Paid service
125 8880 A 25¢ flat fee from your Telstra Pre-Paid service
1223
Telstra Directory Assistance
50¢ per call (flat rate)
12456 Call Connect Calls from Telstra Pre-Paid mobiles cost $1.25 per call connected to the operator, plus standard Pre-Paid mobile connection charge of 30¢ and airtime charges of 78¢ per minute (charged per second).

In addition, a connection fee of 88¢ also applies to successful and attempted connection to a number requested. Standard Telstra Pre-Paid mobile charges and call connection apply to the connected call.
1234
A “personally assisted search” service (Call or SMS the service)
Calls from Telstra Pre-Paid mobiles cost $1.40 per call plus standard Pre-Paid mobile call connection charge of 30c and airtime charges of 78¢ per minute (charged per second)

In addition, a connection fee of 88c also applies to successful and attempted connection to a number requested. Standard Telstra Pre-Paid mobile charges and call connection will apply to the connected call.

For SMS, Telstra Pre-Paid customers will be charged $1.40 per request to the 1234 SMS service*
1225
Directory Assistance - International
$1.65 per call (flat rate)

International call rates

Summary of International Call rate charges from Telstra Pre-Paid mobiles to certain destinations.

A 30¢ call connection fee also applies to these rates.

Country Current Rate
United Kingdom, Hong Kong, Singapore 33¢ per 30 sec block (or part)
France, Germany, Italy, Japan, Malaysia, Netherlands, Philippines, Sweden, Switzerland 44¢ per 30 sec block (or part)
Belgium, Chile, Czech Republic, Israel, Poland, Solomon Islands, South Korea, Thailand 71.5¢ per 30 sec block (or part)

View the International Call Rates.



Barring outgoing calls

Barred outgoing calls from your Telstra Pre-Paid service

Note: Diversion to international numbers from a pre-paid service is barred.

Num Service Num Service
0071 ITERRA 102 Memo SMS
0145 Optus satellite mobile 109 Fax mailbox
0087 IMMARSAT 103 Call connect
0108 Ships at sea 12456 Call connect (Nat)
12458 Ships at sea (0108) 12450 Call connect
0012 Previously IDD RBP 12550 Reverse charges calls
0015 IDD Data 185 Personal number service
005 Information service 1133 Telecard operators
190 Information services 1811 Commercial credit card
011 National trunk bookings 1812 Optus charge card
012 National trunk enquiries 1818 AUT call card service
0101 International bookings 1819 Pre-paid card
0102 International enquiries 18911 Commercial credit card
0173 Appointment & reminder 18918 AUT call card service
1222 Pricing information 18919 Pre-paid card
12454 Wake up & reminder 18933 Telstra phoneaway
12451 Yellow Pages 18999 Optus charge card


Previous Call Rates

If you joined Telstra Pre-Paid before 12th September 2006 you may be on a different call rate and offer.

  • if you joined between 6th July 2005 and 11th September 2006 click here to view these call rates.
  • if you joined before 6th July 2005 click here to view these call rates.
  • if you joined before 12th September 2006 and want to change offers3, click here to find out how.


Browsing Charges

Pay As You Go (PAYG) within Australia:

The PAYG rate within Australia is $2.00 per MB and will apply automatically unless you select a Browse Plus Pack. This will suit if you are using Web tab sites from time to time and prefer to simply pay for what you use. The PAYG option doesn't have any included allowance, and you get charged by the kilobyte (or part thereof), for your browsing.

If you're likely to access Web tab sites often, one of our Browse Plus Packs may be the better option for you.

If you want to use your mobile as a modem, we have a range of browsing plans to suit you and help avoid high data costs. Call us to arrange the best option for you.



Pre-Paid FAQs




Things you need to know

  1. There may be a delay of up to 48 hours for picture messages charges to reach your account.
  2. A default spend limit of $500 applies to BigPond Mobile Services content that you buy each month. This limit doesn’t apply to data charges for browsing, email or downloading.
  3. You can change between offers up to 10 times in any 12 month period. Each change made will incur a $1 fee.
Activate your Pre-Paid mobile here
My Pre-Paid Online Registration
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