Contact Us
TCW in your area
To contact Telstra Country Wide:
- Find a Telstra store
- Call: 1800 OUR TCW (1800 687 829)
- Contact your local TCW Area General Manager (see the tabs below):
Executive Director - Telstra Country Wide
Rebekah O’Flaherty
Level 14, 400 George St, Sydney 2000
QLD
Queensland Region
Gary McLeod, Regional Sales and Service Director
21/275 George Street, Brisbane QLD 4000
Email: qldtcw@team.telstra.com
Far North Queensland
Amanda Albon, Area General Manager
71-73 McLeod Street, Cairns QLD 4870
Email: fnqtcw@team.telstra.com
North Queensland
Rachel Cliffe, Area General Manager
8/7 Tomlins Street, South Townsville QLD 4810
Email: northqueenslandtcw@team.telstra.com
Country Coast and Capricornia
Doug McLure, Area General Manager
Station Chambers, 116 Lennox Street, Maryborough QLD 4650
Email: ccctcw@team.telstra.com
Sunshine Coast
Kris Carver, Area General Manager
Grd/43 Plaza Parade, Maroochydore QLD 4558
Email: sctcw@team.telstra.com
Southern Queensland
Nigel Beaman, Area General Manager
Grd/146 Herries Street, Toowoomba QLD 4350
Email: southernqueenslandtcw@team.telstra.com
Gold Coast
Darren Clark, Acting Area General Manager
Level 2, 1 Lake Orr Drive, Varsity Lakes QLD 4227
Email: goldcoasttcw@team.telstra.com
Brisbane Metro
Andrew Kelly, Area General Manager
21/275 George Street, Brisbane QLD 400
Email: brisbanetcw@team.telstra.com
NSW / ACT
New South Wales / Australian Capital Territory Region
Brett Riley, Regional Sales and Service Director
Fountain Plaza, 4 Ilya Avenue, Erina, NSW , 2251
Email: nswtcw@team.telstra.com
North Coast NSW
Sue Passmore, Area General Manager
180 Molesworth St Lismore 2480
Email: northcoastnswtcw@team.telstra.com
North West NSW
Tricia Wilson, Area General Manager
1/91-95 Dangar Street, Armidale NSW 2350
Email: northwestnswtcw@team.telstra.com
Hunter Central Coast
Chris Cusack, Area General Manager
Telstra Civic Building, 6/317 Hunter Street, Newcastle NSW 2300
Email: hcctcw@team.telstra.com
Western NSW
Scott Curtin, Area General Manager
1/113 Byng Street, Orange NSW 2800
Email: westernnsw@team.telstra.com
Illawarra Region
Michael Marom, Area General Manager
Grd/296 Crown Street, Wollongong NSW 2500
Email: illawarratcw@team.telstra.com
Capital South East
Chris Taylor, Area General Manager
5/490 Northbourne Avenue, Dickson ACT 2602
Email: capitalsetcw@team.telstra.com
Riverina Murray
Loretta Willaton, Area General Manager
540 Swift Street, Albury NSW 2640
Email: riverinamurraytcw@team.telstra.com
Sydney Metro North East and CBD
Andrew Bogg, Area General Manager
111 Henry Street, Penrith NSW 2751
Email: sydneytcw@team.telstra.com
Sydney MetroSouth West
Dom Galluccio, Area General Manager
111 Henry Street, Penrith NSW 2751
Email: sydneytcw@team.telstra.com
VIC / TAS
Victoria / Tasmania Region
John Ballenger, Regional Sales and Service Director
15 / 180 Lonsdale Street, Melbourne VIC 3000
Email: southerntcw@team.telstra.com
Northern Victoria
Robert Bell, Area General Manager
54 High Street, Shepparton VIC 3630
Email: northvictcw@team.telstra.com
South East Victoria
Jeanette Vannapraseuth, Area General Manager
Suite 3, 81-89 Hotham Street, Traralgon VIC 3844
Email: southeastvictcw@team.telstra.com
Jeanette Vannapraseuth, Area General Manager
405 Nepean Hwy, Frankston VIC 3199
Email: southeastvictcw@team.telstra.com
Geelong and the Surf Coast
Duane Dalton, Area General Manager
149 Myers Street, Geelong VIC 3220
Email: geelongsctcw@team.telstra.com
South West Victoria
Bill Mundy, Area General Manager
Level 2 Central Square, 18 Armstrong Street South, Ballarat VIC 3350
Email: southwestvictcw@team.telstra.com
Central Victoria and Sunraysia
Ray Pratt, Area General Manager
384 Hargreaves Street, Bendigo VIC 3550
Email: centvicsunraysiatcw@team.telstra.com
Ray Pratt, Area General Manager
22 Madden Ave, Mildura VIC 3550
Email: centvicsunraysiatcw@team.telstra.com
Melbourne Metro North West and CBD
Paul Harrison Area General Manager
15 / 180 Lonsdale Street, Melbourne VIC 3000
Email: melbournetcw@team.telstra.com
Melbourne Metro South East
Vicky Allen, Area General Manager
15 / 180 Lonsdale Street, Melbourne VIC 3000
Email: melbournetcw@team.telstra.com
Northern Tasmania
Michael Patterson, Area General Manager
102 Cameron Street, Launceston TAS 7250
Email: northtastcw@team.telstra.com
Hobart and Southern Tasmania
Noel Hunt, Area General Manager
70 Collins Street, Hobart TAS 7000
Email: hobartsouthtastcw@team.telstra.com
Central / West
Central / West Region
Richard Fink, Regional Sales and Service Director
4/80 Stirling Street, Perth WA 6000
Email: adelaidetcw@team.telstra.com
Adelaide Metro
Michael McGlashan, Area General Manager
3/30 Pirie St, Adelaide SA 5000
Email: adelaidetcw@team.telstra.com
Central WA
Lauren Howson, Area General Manager
301 Hannan Street, Kalgoorlie WA 6430
Email: centralwatcw@team.telstra.com
Northern Territory
Brian O'Keefe, Area General Manager
9/24 Mitchell Street, Darwin NT 0800
Email: nttcw@team.telstra.com
Perth
Guy Champion, Area General Manager
4th Floor, 90 Stirling Street, Perth WA 6000
Email: westtcw@team.telstra.com
SA South
Mark Bolton, Area General Manager
19 Adelaide Road, Murray Bridge SA 5253
Email: sasouthtcw@team.telstra.com
SA North
John Tonkin, Area General Manager
18 King Street, Port Lincoln SA 5606
Email: sanorthtcw@team.telstra.com
Southern WA
Boyd Brown, Area General Manager
151 Victoria Street, Bunbury WA 6230
Email: southwatcw@team.telstra.com
WA North
Tony Carmichael, Area General Manager
15 Chapman Road, Geraldton WA 6530
Email: wanorthtcw@team.telstra.com
Other Telstra Contacts
Information and Connection Services
Business
Small and Medium Business
General enquiries: 13 2000
Small business faults: 13 2999
Online: www.telstrabusiness.com/business
Enterprise and Government
All enquiries: 1300 TELSTRA (1300 835 787)
Online: www.telstraenterprise.com
Residential
Home Phone
Home phone enquiries: 13 2200
Online: www.telstra.com.au/home-phone
Mobile
Mobile phone enquiries or faults: 125 111
Telstra Pre-Paid: 125 8880
Online: www.telstra.com.au/mobile
BigPond®
Sales and billing enquiries: 13 POND (13 7663)
BigPond faults: 13 3933
Online: www.bigpond.com
