Contact Us
TCW in your area
To contact Telstra Country Wide:
- Find a Telstra store
- Call: 1800 OUR TCW (1800 687 829)
- Contact your local TCW Area General Manager (see the tabs below):
Executive Director - Telstra Country Wide
Rebekah O’Flaherty
400 George St, Sydney 2000
QLD
Queensland Region
Gary McLeod, Regional Sales and Service Director
275 George Street, Brisbane QLD 4000
Email: qldtcw@team.telstra.com
Far North Queensland
Amanda Albon, Area General Manager
131 Anderson St, Cairns QLD 4870
Email: fnqtcw@team.telstra.com
North Queensland
Rachel Cliffe, Area General Manager
8/7 Tomlins Street, South Townsville QLD 4810
Email: northqueenslandtcw@team.telstra.com
Sunshine and Central Coasts
Kris Carver, Area General Manager
Grd/43 Plaza Parade, Maroochydore QLD 4558
Email: sctcw@team.telstra.com
Southern Queensland
Nigel Beaman, Area General Manager
Grd/146 Herries Street, Toowoomba QLD 4350
Email: southernqueenslandtcw@team.telstra.com
Gold Coast
Darren Clark, Acting Area General Manager
Level 2, 1 Lake Orr Drive, Varsity Lakes QLD 4227
Email: goldcoasttcw@team.telstra.com
Brisbane South
Andrew Kelly, Area General Manager
21/275 George Street, Brisbane QLD 400
Email: brisbanetcw@team.telstra.com
Brisbane North
Doug McClure, Area General Manager
21/275 George Street, Brisbane QLD 400
Email: brisbanetcw@team.telstra.com
NSW / ACT
New South Wales / Australian Capital Territory Region
Gary McLeod, Regional Sales and Service Director
400 George St Sydney 2000
Email: nswtcw@team.telstra.com
North Coast NSW
Sue Passmore, Area General Manager
180 Molesworth St Lismore 2480
Email: northcoastnswtcw@team.telstra.com
North West NSW
Tricia Wilson, Area General Manager
1/91-95 Dangar Street, Armidale NSW 2350
Email: northwestnswtcw@team.telstra.com
Hunter Central Coast
Chris Cusack, Area General Manager
Telstra Civic Building, 6/317 Hunter Street, Newcastle NSW 2300
Email: hcctcw@team.telstra.com
Western NSW
Scott Curtin, Area General Manager
1/113 Byng Street, Orange NSW 2800
Email: westernnsw@team.telstra.com
Illawarra Region
Michael Marom, Area General Manager
Grd/296 Crown Street, Wollongong NSW 2500
Email: illawarratcw@team.telstra.com
ACT & Southern NSW
Chris Taylor, Area General Manager
5/490 Northbourne Avenue, Dickson ACT 2602
Email: capitalsetcw@team.telstra.com
Sydney North
Andrew Bogg, Area General Manager
Level 15, 400 George St Sydney 2000
Email: sydneytcw@team.telstra.com
Sydney South
Dom Galluccio, Area General Manager
Level 15, 400 George St Sydney 2000
Email: sydneytcw@team.telstra.com
Sydney CBD & East
Robert Flynn, Area General Manager
Level 15, 400 George St Sydney 2000
Email: sydneytcw@team.telstra.com
VIC / TAS
Victoria / Tasmania Region
John Ballenger
National Sales and Service Director
180 Lonsdale Street MELBOURNE VIC 3000
Stephen Eyears
TCW Operations Director
180 Lonsdale Street MELBOURNE VIC 3000
Richard Fink, Regional Sales and Service Director
180 Lonsdale Street, Melbourne VIC 3000
Email: southerntcw@team.telstra.com
Gippsland
Loretta Willaton, Area General Manager
Suite 3, 81-89 Hotham Street, Traralgon VIC 3844
Email: southeastvictcw@team.telstra.com
Geelong and the Surf Coast
Duane Dalton, Area General Manager
149 Myers Street, Geelong VIC 3220
Email: geelongsctcw@team.telstra.com
South West Victoria
Bill Mundy, Area General Manager
Level 2 Central Square, 18 Armstrong Street South, Ballarat VIC 3350
Email: southwestvictcw@team.telstra.com
Central Victoria and Sunraysia
Stephen Tinker, Area General Manager
384 Hargreaves Street, Bendigo VIC 3550
Email: centvicsunraysiatcw@team.telstra.com
Stephen Tinker, Area General Manager
22 Madden Ave, Mildura VIC 3550
Email: centvicsunraysiatcw@team.telstra.com
Northern Victoria
Stephen Tinker, Area General Manager
54 High St Shepparton 3630
Email: northvictcw@team.telstra.com
Melbourne CBD and West
Paul Harrison Area General Manager
15 / 180 Lonsdale Street, Melbourne VIC 3000
Email: melbournetcw@team.telstra.com
Melbourne South East
Vicky Allen, Area General Manager
15 / 180 Lonsdale Street, Melbourne VIC 3000
Email: melbournetcw@team.telstra.com
Melbourne North East
Area General Manager
15 / 180 Lonsdale Street, Melbourne VIC 3000
Email: melbournetcw@team.telstra.com
Tasmania
Michael Patterson, Area General Manager
70 Collins Street, Hobart TAS 7000
Email: northtastcw@team.telstra.com
Email: hobartsouthtastcw@team.telstra.com
Albury / Wodonga
Stephen Tinker, Area General Manager
540 Swift Street, Albury NSW 2640
Email: riverinamurraytcw@team.telstra.com
Central / West
Central / West Region
Richard Fink, Regional Sales and Service Director
80 Stirling Street, Perth WA 6000
Email: adelaidetcw@team.telstra.com
Adelaide Metro
Michael McGlashan, Area General Manager
3/30 Pirie St, Adelaide SA 5000
Email: adelaidetcw@team.telstra.com
Northern Territory
Brian O'Keefe, Area General Manager
9/24 Mitchell Street, Darwin NT 0800
Email: nttcw@team.telstra.com
Perth CBD & North
Guy Champion, Area General Manager
4th Floor, 90 Stirling Street, Perth WA 6000
Email: westtcw@team.telstra.com
Perth South
Area General Manager
4th Floor, 90 Stirling Street, Perth WA 6000
Email: westtcw@team.telstra.com
SA South
Mark Bolton, Area General Manager
19 Adelaide Road, Murray Bridge SA 5253
Email: sasouthtcw@team.telstra.com
SA North
John Tonkin, Area General Manager
18 King Street, Port Lincoln SA 5606
Email: sanorthtcw@team.telstra.com
Southern WA
Boyd Brown, Area General Manager
151 Victoria Street, Bunbury WA 6230
Email: southwatcw@team.telstra.com
WA North
Tony Carmichael, Area General Manager
15 Chapman Road, Geraldton WA 6530
Email: wanorthtcw@team.telstra.com
Other Telstra Contacts
Information and Connection Services
Business
Small and Medium Business
General enquiries: 13 2000
Small business faults: 13 2999
Online: www.telstrabusiness.com/business
Enterprise and Government
All enquiries: 1300 TELSTRA (1300 835 787)
Online: www.telstraenterprise.com
Residential
Home Phone
Home phone enquiries: 13 2200
Online: www.telstra.com.au/home-phone
Mobile
Mobile phone enquiries or faults: 125 111
Telstra Pre-Paid: 125 8880
Online: www.telstra.com.au/mobile
BigPond®
Sales and billing enquiries: 13 POND (13 7663)
BigPond faults: 13 3933
Online: www.bigpond.com
