Telstra Country Wide®

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Contact Us

TCW in your area

To contact Telstra Country Wide:

  • Find a Telstra store
  • Call: 1800 OUR TCW (1800 687 829)
  • Contact your local TCW Area General Manager (see the tabs below):

QLD

Queensland Region

Gary McLeod, Regional Sales and Service Director
275 George Street, Brisbane QLD 4000
Email: qldtcw@team.telstra.com

Far North Queensland
Amanda Albon, Area General Manager
131 Anderson St, Cairns QLD 4870
Email: fnqtcw@team.telstra.com

North Queensland
Rachel Cliffe, Area General Manager
4/7 Tomlins Street, South Townsville QLD 4810
Email: northqueenslandtcw@team.telstra.com

Sunshine and Central Coasts
Kris Carver, Area General Manager
43 Plaza Parade, Maroochydore QLD 4558
Email: sctcw@team.telstra.com

Southern Queensland
May Boisen, Area General Manager
146 Herries Street, Toowoomba QLD 4350
Email: southernqueenslandtcw@team.telstra.com

Gold Coast
Darren Clark, Acting Area General Manager
Level 2, 1 Lake Orr Drive, Varsity Lakes QLD 4227
Email: goldcoasttcw@team.telstra.com

Brisbane South
Andrew Kelly, Area General Manager
21/275 George Street, Brisbane QLD 400
Email: brisbanetcw@team.telstra.com

Brisbane North
Doug McClure, Area General Manager
21/275 George Street, Brisbane QLD 400
Email: brisbanetcw@team.telstra.com



NSW / ACT

New South Wales / Australian Capital Territory Region

Jenny West, Regional Sales and Service Director
400 George St Sydney 2000
Email: nswtcw@team.telstra.com

North Coast NSW
Sue Passmore, Area General Manager
180 Molesworth St Lismore 2480
Email: nswtcw@team.telstra.com

North West NSW
Tricia Wilson, Area General Manager
1/91-95 Dangar Street, Armidale NSW 2350
Email: northwestnswtcw@team.telstra.com

Hunter Central Coast
Chris Taylor, Area General Manager
Telstra Civic Building, 6/317 Hunter Street, Newcastle NSW 2300
Email: hcctcw@team.telstra.com

Western NSW
Scott Curtin, Area General Manager
1/113 Byng Street, Orange NSW 2800
Email: westernnsw@team.telstra.com

Illawarra Region
Pamela Georgiou, Area General Manager
Grd/296 Crown Street, Wollongong NSW 2500
Email: illawarratcw@team.telstra.com

ACT & Southern NSW
Larissa Reford (Acting), Area General Manager
5/490 Northbourne Avenue, Dickson ACT 2602
Email: capitalsetcw@team.telstra.com

Sydney West
Andrew Bogg, Area General Manager
Level 15, 400 George St Sydney 2000
Email: sydneytcw@team.telstra.com

Sydney South
Dom Galluccio, Area General Manager
Level 15, 400 George St Sydney 2000
Email: sydneytcw@team.telstra.com

Sydney CBD & East
James White, Area General Manager
Level 15, 400 George St Sydney 2000
Email: sydneytcw@team.telstra.com

Sydney North
Sandra Sweeney, Area General Manager
Level 15,400 George St Sydney 2000
Email: sydneytcw@team.telstra.com

VIC / TAS

Victoria / Tasmania Region

Chris Cusack
Regional Sales and Service Director VIC/TAS
180 Lonsdale Street MELBOURNE VIC 3000

Email: melbournetcw@team.telstra.com

 

Gippsland
Loretta Willaton, Area General Manager
Suite 3, 81-89 Hotham Street, Traralgon VIC 3844
Email: tcwgippsland@team.telstra.com

Geelong and the Surf Coast
Duane Dalton, Area General Manager
149 Myers Street, Geelong VIC 3220
Email: geelongsctcw@team.telstra.com

South West Victoria
Bill Mundy, Area General Manager
Level 2 Central Square, 18 Armstrong Street South, Ballarat VIC 3350
Email: southwestvictcw@team.telstra.com

Central Victoria and Sunraysia
Stephen Tinker, Area General Manager
384 Hargreaves Street, Bendigo VIC 3550
Email: tcwnorthernvicandsunraysia@team.telstra.com

Stephen Tinker, Area General Manager
22 Madden Ave, Mildura VIC 3550
Email: tcwnorthernvicandsunraysia@team.telstra.com

Northern Victoria
Stephen Tinker, Area General Manager
54 High St Shepparton 3630
Email: tcwnorthernvicandsunraysia@team.telstra.com

Melbourne CBD and West
Robert Franze (Acting) Area General Manager
15 / 180 Lonsdale Street, Melbourne VIC 3000
Email: melbournetcw@team.telstra.com

Melbourne South East
Vicky Allen, Area General Manager
15 / 180 Lonsdale Street, Melbourne VIC 3000
Email: melbournetcw@team.telstra.com

Melbourne North East
Ingrid Harvey (Acting) Area General Manager
15 / 180 Lonsdale Street, Melbourne VIC 3000
Email: melbournetcw@team.telstra.com

Tasmania
Michael Patterson, Area General Manager
70 Collins Street, Hobart TAS 7000
Email: northtastcw@team.telstra.com
Email: hobartsouthtastcw@team.telstra.com

Albury / Wodonga
Stephen Tinker, Area General Manager
540 Swift Street, Albury NSW 2640
Email: tcwnorthernvicandsunraysia@team.telstra.com

Central /  West

Central / West Region

Geoff Walker, Regional Sales and Service Director
80 Stirling Street, Perth WA 6000
Email: adelaidetcw@team.telstra.com

Adelaide Metro
Michael McGlashan, Area General Manager
30 Pirie St, Adelaide SA 5000
Email: adelaidetcw@team.telstra.com

Northern Territory
Brian O'Keefe, Area General Manager
9/24 Mitchell Street, Darwin NT 0800
Email: nttcw@team.telstra.com

Perth CBD & North
Guy Champion, Area General Manager
4th Floor, 90 Stirling Street, Perth WA 6000
Email: westtcw@team.telstra.com

Perth South
Nicola Swarbrick, Area General Manager
4th Floor, 90 Stirling Street, Perth WA 6000
Email: westtcw@team.telstra.com

SA South
Mark Bolton, Area General Manager
2 Sturt Reserve Drive, Murray Bridge SA 5253
Email: sasouthtcw@team.telstra.com

SA North
John Tonkin, Area General Manager
18 King Street, Port Lincoln SA 5606
Email: sanorthtcw@team.telstra.com

Southern WA
Boyd Brown, Area General Manager
151 Victoria Street, Bunbury WA 6230
Email: southwatcw@team.telstra.com

WA North
Tony Carmichael, Area General Manager
15 Chapman Road, Geraldton WA 6530
Email: wanorthtcw@team.telstra.com

Other Telstra Contacts

Information and Connection Services

Business

Small and Medium Business
General enquiries: 13 2000
Small business faults: 13 2999
Online: www.telstrabusiness.com/business

Enterprise and Government
All enquiries: 1300 TELSTRA (1300 835 787)
Online: www.telstraenterprise.com

Residential

Home Phone
Home phone enquiries: 13 2200
Online: www.telstra.com.au/home-phone

Mobile
Mobile phone enquiries or faults: 125 111
Telstra Pre-Paid: 125 8880
Online: www.telstra.com.au/mobile

BigPond®
Sales and billing enquiries: 13 POND (13 7663)
BigPond faults: 13 3933
Online: www.bigpond.com

 
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