You already know we can help you with your Telstra products, but did you know we also offer the same trusted expertise for a range of different technologies? We call it Telstra Plus. It’s like having your own local IT expert.
We offer advice, setup, and repair services over the phone, or you can make an appointment for one of our technicians to come to your home at a time that suits you.
| What do you need help with? | Solution | Price |
|---|---|---|
| Start IT | Over the phone $99 In home$179 |
| Fix IT | |
| Tune IT | |
| Upgrade IT | In home $269 |
| Ask IT | Over the phone $59 |
| All of IT | $29.95 per month12 month contract minimum cost $359.40 |
Things you need to know
Telstra Plus services for personal computers are only available for Windows and Mac OS. You are responsible for all data charges associated with this service. The 7 day guarantee applies to upgrades, repairs and re-builds performed during initial visit. Unless otherwise stated, the cost of any software/hardware is not included in the price of the Telstra Plus service.
If we are unable to perform all or part of the services that we have agreed to deliver, you will not be charged for the service unless the reason we are unable to perform all or part of the services is because you need to upgrade or replace your software and/or hardware or as a result of incorrect and/or incomplete information being provided by you.
For further details on our inclusions and exclusions for each service offering, please see our terms and conditions (PDF, 57KB)
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