Switch to Telstra

Internet

BigPond is an award-winning Internet service provider.

Access to the Internet can basically be broken up into two types.

What is Broadband?

Broadband is super-fast internet access you can use for home or business. Because it’s ‘always on’,^ it will never tie up your phone line.*

Want Broadband for your home or business?

There are 4 basic types of Broadband - have a read then choose the one that suits you:

  • ADSL: A single wire that connects to existing phone outlets without affecting your phone line. Available in most urban locations.
  • Cable: Shares the same cable as your Foxtel/Pay TV, without affecting those services. Perfect if you’re already a Foxtel subscriber or in a cable-ready household.
  • Satellite: A satellite delivered service for users in more remote locations.
  • Wireless: Gives you the freedom to connect wirelessly across Australia. That means coverage to 98% of the Australian population.

Find the Broadband plan that suits your needs here.

What is Dial-Up?

Dial-Up is quick and reliable internet access that uses a modem installed on your PC to connect to the internet via your phone line. We’ve got Dial-Up plans available for both home and business users.

For assistance, call 13 22 00.

Find the Dial-Up plan that suits your needs here.

A payment processing fee is charged for Telstra bills paid by credit card. For Visa, MasterCard and American Express the rate is 1% of the payment amount, plus applicable GST. For Diners Club the rate is 2% of the payment amount, plus applicable GST.

Some exemptions from this fee also apply, including for eligible pensioner concession card holders.

Visit our Bill Payment Fees page for more information on this fee and the exemptions that may be available to you.

® Registered to BPAY Pty Ltd ABN 69 079 137 518

^ Subject to network faults, outages and routine maintenance.

* Excludes one-way Satellite which requires a dial up connection for the return path.

FAQs

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