Home Form

Apply to switch all of your home phone services to Telstra by completing the form below.

If you wish to switch part of your home phone service to Telstra simply:

• FREECALL™ 1800 884 209* or
• download the form, complete it and fax to FREEFAX™ 1800 633 605

Please note: Once your request has been submitted, it will take up to 21 working days for your request to be processed. During this time, calling 12711 will confirm the transfer of your long distance calls to Telstra. Telstra will use best endeavours to notify you of your completed transfer within 10 working days or you may contact us on 132 200 to confirm if the transfer is complete.

Authority Form to Switch all my Fixed Services to Telstra

Complete this form to switch your fixed phone line rental, local long distance (national and international) and fixed to mobile calls to Telstra. Once you have submitted your details, we will activate the transfer and notify you when this has been completed.

1.Terms and Conditions

Please read the following terms and conditions (15kb PDF), which relate to the services that are being transferred to Telstra. You can also view Our Customer Terms.

2. Account Holder Details

Remember, this form must only be completed by the telephone account holder (or authorised representative) of the fixed telephone services to be switched to Telstra.

Protecting Your Privacy Online

Note: A * denotes a required field

Title*	Please Select Mr Mrs Dr Miss Ms
First Name*
Last Name*
Unit Number
Street Number*
Street Name*
Suburb*
State*	Please Select VIC NSW SA WA ACT TAS QLD NT
Postcode*
Date of Birth (dd/mm/yyyy)*
Occupation*
3.Billing Address (leave blank if this is the same as your Home Address)
Unit number
Street number
Street Name
Suburb
State	Please Select VIC NSW SA WA ACT TAS QLD NT
Postcode
4.Please list the telephone numbers you would like to switch to Telstra
Area code: Number:(e.g. 99991234) Phone number 1* Phone number 2 Phone number 3 Phone number 4

5.Which Telstra Call Option would you like to connect to?

When all my fixed telephone services have been switched to Telstra, I would like to connect to the following Telstra call plan:

Telstra has other home phone service options. For more information on all of the Telstra options including HomeLine® Part and HomeLine® Budget, call FREECALL 1800 884 209*.

6. All boxes must be checked to enable the activation of your switch to Telstra

Telstra Privacy Policy

It is important that you read our privacy collection statement (below) thoroughly and understand its contents before you provide us with personal information in the course of this application.

Print Privacy Collection Statement