Developers

Important Note

The construction of Telstra's network dates back over many years. Some of Telstra's pits and ducts were manufactured from asbestos-containing cement. You must take care in conducting any works in the vicinity of Telstra's pits and ducts. You must refrain from in any way disturbing or damaging Telstra's network infrastructure when conducting your works. We recommend that before you conduct any works in the vicinity of Telstra infrastructure that you ensure your processes and procedures eliminate any possibility of disturbing, damaging or interfering in any way with Telstra's infrastructure. Your processes and procedures should incorporate appropriate measures having regard to the nature of this risk.

Register or view your development

This will allow you to register a new development or provide additional stage information to an existing registration. If you would like to amend or add to an existing development registration, please log in with your previously supplied development registration number and password. If you have misplaced this development registration details, please Contact Us.

Telstra requires a minimum of 3 months notice for all applications. Minimum timeframes for Commercial Pit and Pipe is 10 weeks Processing Application (including provision of a suitable shared electrical trench plan), formulating quote, offering contract, signing of contracts and issuing of invoice can take up to 4 weeks in total. Telstra requires at least a further 6 weeks after receipt of payment to produce a detailed design and arrange a constructor. Please be advised that Telstra’s billing cycle can take up to 4 weeks to issue invoices and confirm payment.

*Accurate Trench Open Dates (includes road crossing trenches) and Electrical Plans with scale must be supplied with all applications, otherwise shorter notification periods may mean that Telstra may not be able to meet your construction timeframes*

   Telstra Smart Community User guide

As you would be aware, the Commonwealth Government has made a number of announcements about changes to the regulatory regime in relation to the deployment of telecommunications infrastructure in new developments.

The most recent of those announcements (Media release: Refined arrangements for fibre in new developments) was made on 15th June 2011 by the Minister for Broadband Communications and the Digital Economy. This media release further clarifies the Minister’s statement from 9th December 2010. Copies of both are attached. They contain very important information you should take the time to read and where you are uncertain about its impact on your development, you should obtain appropriate advice.

Under the Government’s policy, Telstra’s understanding of the key principles are:

  • NBN Co is responsible as the infrastructure provider of last resort for developments of 100 or more lots or dwellings (over 3 years) that are within the NBN Co long term fibre footprint. NBN may choose to provide fibre in some smaller developments (<100 dwellings).
  • Telstra is responsible as the infrastructure provider of last resort for:
    • developments of less than 100 lots or dwellings (for which NBN has not accepted)
    • all developments outside NBN Co’s long term fibre footprint
  • In all types of new developments, Developers are responsible for providing Pit and Pipe infrastructure (including trenching, design and third party certification for development approval) that is fibre ready. Developers are required to meet the costs of Pit and Pipe.
  • For developments where Telstra is the infrastructure provider of last resort, Developers will need to allow Telstra access to the developer provided pit & pipe so Telstra can install services.

Developments outside NBN Co’s long term footprint or are less than 100 lots/dwellings within 3 years

In response to your application for telecommunication services for developments that are outside NBN Co’s long term footprint or are less than 100 lots or dwellings over a 3 year timeframe:

  • Telstra, as the provider of last resort, will install telecommunications infrastructure until NBN Co is ready to provide fibre to that development. In line with the Government’s policy statement Telstra may provide copper infrastructure, fibre or, in limited circumstances, wireless services. Telstra will determine which technology is most appropriate for each development taking into account various considerations including the timeframe for which the interim solution is required, the customer’s location and requirements.
  • If you require installation of fibre ready Pit and Pipe, Telstra offers Developers a commercial Pit and Pipe service

A few important points should be made about Telstra’s Commercial Pit and Pipe offering

  • There is no obligation for a Developer to use Telstra to supply infrastructure to a new development
  • Telstra’s Commercial Pit and Pipe service is for the Design and Construction of the Pit and Pipe network within a Developer supplied trench. This means that the trench open date for Developer supplied trench (usually for the shared electrical trench) is an important factor for Telstra’s acceptance of a Telstra Commercial Pit & Pipe contract.
  • Telstra retains ownership of the Pit and Pipe
  • Telstra will not undertake any design and construction activities until payment is received.
  • Telstra commercial Pit and Pipe service will generally not be offered for developments where NBN Co has confirmed agreement to install NBN Co fibre within a development stage.
  • Telstra will only issue a network confirmation letter where Telstra has installed pit & pipe

Please consider the following lead times if you wish to make use of Telstra’s Commercial Pit & Pipe service:

  • Telstra’s requirement is for Developers to lodge an application at least 10 weeks before trenches / road crossings are open. The trench open date needs to be supplied with the application. Shorter notification periods may mean that Telstra may not be able to meet your construction timeframes
  • This time frame is based on the following:
    • Processing Application (including provision of a suitable shared electrical trench plan), formulating quote, offering contract, signing of contracts and issuing of invoice can take up to 4 weeks in total
    • Telstra requires at least a further 6 weeks after receipt of payment to produce a detailed design and arrange a constructor. Please be advised that Telstra’s billing cycle can take up to 4 weeks to issue invoices and confirm payment.

Things you need to know

  1. Foxtel only available in Foxtel areas.
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