Contact Us

New service connection at my home

Standard Telstra service - call 13 2200
Telstra Velocity® - call 1800 008 994 (Monday to Friday, 9am-5pm).

Telstra network location

Visit Dial Before You Dig or call 1100.

Telstra Network Installation

Network lead in:
- To my home - call 13 2200
- To my commercial building
Certification letters for council - call Smart Community call centre on 1800 226 543
Other

Development Registration

New Development
- For 3 or more living units
- For 1 or 2 living units call 13 2200
Previously registered
- Network needs to be installed
- There is a problem with my registration - call Smart Community call centre on 1800 226 543
- Forgotten your password? Reset your password. If you have already attempted to reset your password and have been unsuccesssful, please call Smart Community call centre on 1800 226 543.
- Developer assistance line 1800 226 543

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