Contact us

New connection at my home

  • Standard Telstra service - call 13 2200
  • Telstra Smart Community (Telstra Velocity/Telstra Fibre to the Premises new connections)
    call 1800 008 994
    Mon – Fri: 8am – 8:00pm
    Sat: 9am – 5pm

Telstra network location

Visit Dial Before You Dig or call 1100

Telstra Network Installation
  • Network lead in:
  • Certification letters for council
    call Smart Community Developer assistance line on 1800 226 543
  • Other

Development Registration

  • New Development
  • Previously registered
    • Network needs to be installed
    • There is a problem with my registration - call Smart Community Developer assistance line on 1800 226 543
    • Forgotten your password? Reset your password. If you have already attempted to reset your password and have been unsuccessful, please call Smart Community Developer assistance line on 1800 226 543.
    • Smart Community Developer assistance line 1800 226 543
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