Get unlimited calls and texts, plus 1GB of data per day with our International Day Pass.
Love travel? International Roaming is available in over 70 countries on a Day Pass. Costs and services differ, depending on the travel zone.
Check how much data you still have left on your daily allowance or Data top-up, and keep track of what you'll be paying on your next bill. All in the My Telstra app.
Forget waiting in a long airport queue to buy a local SIM card. Activate your International Roaming Day Pass from the comfort of the My Telstra app.
With a Day Pass, you'll keep your number so it's easy for family and friends to stay in touch. You'll also be able to keep receiving texts with one-time passcodes to log in to accounts with 2-step verification.
Access 1GB of data per day and unlimited calls and texts in eligible destinations. Countries are zoned according to what services are available.
New Zealand only. 1GB data, unlimited calls + SMS
1GB data, unlimited calls + SMS
Unlimited calls + SMS
Gone over your 1GB Day Pass daily allowance? We'll SMS to give you the option of topping up.
Valid for 31 days
International Roaming is available in over 70 destinations. If you exceed your Day Pass daily limit, we'll send you an SMS reminder and include an option to top you up with 1GB of data for $10 (valid for 31 days).
These eligible destinations apply to customers on an Upfront Mobile Plan. If you are not on an Upfront Plan, your eligible destinations may differ. Not sure if you're on an Upfront Plan? Check out our handy FAQ.
Unless already switched off, International Roaming and Day Pass will be automatically enabled on all mobile plans.
You can disable International Roaming in the My Telstra app (charges may apply outside of Australia). Otherwise you can activate International Day Pass on your phone within the My Telstra app.
Phone home, SMS your family and friends and flood your socials with dreamy travel pics. Day Pass lets you do it all. Manage it through the My Telstra app, so you have a good idea of usage and upcoming bill cost.
If your daily data allowance of 1GB within the Day Pass runs out, you'll get a text with the option for a 1GB data top-up for $10 that stays active for 31 days if you are on an upfront plan.
If you are not on an upfront plan, you’ll automatically get a 1GB data top-up for $10 once you've hit your daily data allowance within the Day Pass.
Ready for take off?
Open the My Telstra app and go to the Service tab. You can sign up to My Telstra app here. Alternatively you can activate your International Roaming.
Select your mobile service and go to Extras, then tap International Roaming.
Scroll down to International Day Pass and toggle it on, if it isn't already. Day Pass is now activated!
Your Day Pass takes between 15 minutes and 2 hours to activate and you'll receive a text once it's active. You'll only begin paying once you start using your device at your destination. The Day Pass expires within 24 hours of you first using it on upfront plans. This includes data, such as downloading emails or updating your socials.
On eligible plans, you can use International Roaming on a PAYG basis. Use your service in over 200 destinations and when you, arrive, we’ll send you an SMS, advising the rates you’ll pay.
It’s our responsibility to let you know that PAYG means your costs will be significantly higher - $3 for every MB of data your phone uses. To give you an idea of how quickly costs can escalate, this is around 1.5MB for every minute of social media time.
To avoid bill shock after you return home, deselect ‘International Roaming’ in the My Telstra app. You can also use your phone abroad by removing your Telstra SIM card and buying a local Telco SIM, or simply tapping into local Wi-Fi hotspots.
Get data for overseas, plus some calls and texts to keep in touch. You can use your Pre-Paid International Roaming Pack across 35 eligible countries so it can cover your entire trip.
You can choose a pack with the data and expiry time to suit your itinerary. And the longer you’re connected overseas, the more value you get.
International roaming is not available in all countries and destinations are subject to change. If the destination you're travelling to is not listed in the Pay-as-you-go rates, it means you can't use your Telstra service to roam there.
In the listed destinations voice calls, SMS, MMS, and data services may not be available with all operators. The availability of voice calls, SMS, MMS, and data services are dependent on a number of factors including your destination, the participating operator in that destination and the device you use.
Available destinations - Data rate is $3 per MB and SMS is 75c per message.
Country | Rate |
Afghanistan | $3.00 |
Airline Services | $5.00 |
Albania | $5.00 |
Algeri | $5.00 |
American Samoa | $5.00 |
Andorra | $3.00 |
Angola | $4.00 |
Anguilla | $5.00 |
Antigua & Barbuda | $5.00 |
Argentina | $5.00 |
Armenia | $4.50 |
Austria | $3.00 |
Azerbaijan | $4.50 |
Bahrain | $2.00 |
Bangladesh | $5.00 |
Barbados | $5.00 |
Belarus | $4.50 |
Belgium | $4.00 |
Bermuda | $5.00 |
Bhutan | $4.00 |
Bolivia | $3.50 |
Bosnia-Herzegovina | $ 2.50 |
Botswana | $3.50 |
Brazil | $3.50 |
British VirginIslands | $5.00 |
Brunei | $2.50 |
Bulgaria | $3.50 |
Burundi | $2.50 |
Cambodia | $3.00 |
Cameroon | $5.00 |
Canada | $3.00 |
Cayman Islands | $5.00 |
Chad | $5.00 |
Chile | $4.00 |
China | $3.50 |
Colombia | $5.00 |
Congo Democratic Republic | $4.00 |
Cook Islands | $3.00 |
Costa Rica | $2.50 |
Croatia | $4.50 |
Cruise Ship Services | $5.00 |
Cyprus | $1.50 |
Czech Republic | $4.50 |
Denmark | $2.00 |
Dominica | $5.00 |
Dominican Republic | $5.00 |
Timor-Leste | $2.50 |
Ecuador | $5.00 |
Egypt | $4.50 |
El Salvador | $3.50 |
Estonia | $3.50 |
Ethiopia | $4.50 |
Falkland Islands | $4.50 |
Fiji & Nauru | $2.50 |
Finland | $1.50 |
France | $2.50 |
French Polynesia | $3.00 |
Guadeloupe | $5.00 |
Gabon | $5.00 |
Gambia | $4.00 |
Georgia | $3.50 |
Germany | $2.00 |
Ghana | $1.50 |
Gibraltar | $1.50 |
Greece | $2.00 |
Greenland | $2.00 |
Grenada & Carriacou | $5.00 |
Guadeloupe | $5.00 |
Guam | $2.50 |
Guatemala | $3.50 |
Guernsey (UK) | $2.00 |
Guinea Republic | $5.00 |
Guyana | $4.50 |
Haiti | $5.00 |
Honduras | $3.50 |
Hong Kong | $2.50 |
Hungary | $3.00 |
Iceland | $5.00 |
India | $3.50 |
Indonesia | $4.00 |
Iran | $3.50 |
Iraq | $4.00 |
Ireland | $2.50 |
Isle of Man (UK) | $2.00 |
Israel | $4.00 |
Italy | $2.00 |
Ivory Coast (Coted' Ivoire) | $5.00 |
Jamaica | $5.00 |
Japan | $3.00 |
Jersey (UK) | $2.00 |
Jordan | $3.00 |
Kazakhstan | $4.50 |
Kenya | $4.50 |
Kuwait | $5.00 |
Kyrgyzstan | $2.00 |
Laos | $2.50 |
Latvia | $4.00 |
Lebanon | $1.50 |
Lesotho | $1.50 |
Liberia | $2.00 |
Libya | $3.50 |
Liechtenstein | $3.00 |
Lithuania | $4.50 |
Luxembourg | $2.00 |
Macau | $2.00 |
Macedonia | $3.00 |
Madagascar | $5.00 |
Malawi | $4.50 |
Malaysia | $2.00 |
Maldive Islands | $5.00 |
Mali | $5.00 |
Malta | $5.00 |
Martinique | $5.00 |
Mauritania | $5.00 |
Mauritius | $3.50 |
Mexico | $4.50 |
Micronesia (Federated States of) | $5.00 |
Moldova | $3.50 |
Monaco | $2.50 |
Mongolia | $5.00 |
Montenegro | $5.00 |
Montserrat | $5.00 |
Morocco | $5.00 |
Mozambique | $3.00 |
Myanmar (Burma) | $4.50 |
Namibia | $3.00 |
Nepal | $3.00 |
Netherlands | $2.50 |
Netherlands Antilles | $5.00 |
New Caledonia | $2.00 |
New Zealand | $1.50 |
Nicaragua | $3.50 |
Niger | $5.00 |
Nigeria | $2.50 |
Norway | $2.00 |
Oman | $5.00 |
Pakistan | $1.50 |
Palestine | $4.00 |
Panama | $4.50 |
Papua New Guinea | $3.50 |
Paraguay | $4.00 |
Peru | $4.50 |
Philippines | $3.00 |
Poland | $4.00 |
Portugal | $2.00 |
Puerto Rico | $5.00 |
Qatar | $4.50 |
Reunion Island | $3.00 |
Romania | $4.00 |
Russian Federation | $5.00 |
Rwanda | $2.00 |
Samoa | $3.50 |
Saudi Arabia | $5.00 |
Senegal | $5.00 |
Serbia | $5.00 |
Seychelles | $3.50 |
Sierra Leone | $2.50 |
Singapore | $1.50 |
Slovak Republic | $3.00 |
Slovenia | $3.50 |
Solomon Islands | $2.00 |
South Africa | $1.50 |
South Korea | $2.50 |
South Sudan | $3.00 |
Spain | $3.50 |
Sri Lanka | $4.50 |
St Kitts & Nevis | $5.00 |
St Lucia | $5.00 |
St Vincent & The Grenadines | $5.00 |
Sudan | $3.50 |
Suriname | $4.00 |
Swaziland | $2.00 |
Sweden | $2.50 |
Switzerland | $3.00 |
Taiwan | $2.00 |
Tajikistan | $5.00 |
Tanzania | $5.00 |
Thailand | $2.50 |
Tonga | $2.00 |
Trinidad & Tobago | $5.00 |
Tunisia | $5.00 |
Türkiye | $4.00 |
Turks & Caicos Island | $5.00 |
Uganda | $2.50 |
Ukraine | $5.00 |
United Arab Emirates | $3.50 |
United Kingdom | $2.00 |
United States | $3.00 |
Uruguay | $2.50 |
Uzbekistan | $5.00 |
Vanuatu | $2.00 |
Venezuela | $3.00 |
Vietnam | $2.00 |
Yemen (Arab Republic) | $2.50 |
Zambia | $5.00 |
Zimbabwe | $5.00 |
To avoid any unwanted international roaming costs we recommend you do the following
See here for more information about forwarding calls to your mobile.
Voice over LTE (VoLTE) lets you make phone calls on a 4G (LTE) network.
We have arrangements for carrying voice calls with each of our individual roaming partners in other countries. Traditionally our partners have provided 2G and 3G networks for carrying our roaming voice calls but Telstra is also making arrangements with a growing number of partners which can allow VoLTE on 4G to be used for these calls. In some countries VoLTE on 4G is the only option as our partners have already shut down their 2G and 3G networks.
This means VoLTE will increasingly be required to make or receive phone calls (including emergency calls) when roaming abroad. So it’s important to have a 4G or 5G phone that is compatible with our 4G VoLTE roaming arrangements to help ensure you can make calls when travelling.
To use VoLTE when using your phone abroad in eligible countries requires the device to have VoLTE roaming capability. Not all VoLTE handsets have this capability. The handsets that can be used for roaming using VoLTE can be different to devices that can be used for VoLTE calling in Australia. The devices below are VoLTE International Roaming tested and capable devices that Telstra has launched prior to 1 July 2022. In addition, every handset/tablet that Telstra have launched since 1 July 2022 that supports VoLTE also supports VoLTE International Roaming. For any further information, please refer to our Technical Assistance.
In order to make an emergency call while overseas, it is important that your device also supports VoLTE Emergency Calls. If your device doesn’t support VoLTE Emergency Calls, and there is no 3G network coverage available in your location in the country you’re using your device, you will not be able to make an emergency call, even though you may have 4G or 5G coverage. The devices below are VoLTE Emergency Call tested and capable devices that Telstra has launched prior to 1 July 2022. In addition, every handset/tablet that Telstra has launched since 1 July 2022 also supports VoLTE Emergency Calls.
Device model | Version required |
iPhone 6S | Must be running Apple iOS 14.5 or greater |
iPhone SE | Must be running Apple iOS 14.5 or greater |
iPhone 7 | Must be running Apple iOS 14.5 or greater |
iPhone 7 Plus | Must be running Apple iOS 14.5 or greater |
iPhone 6S Plus | Must be running Apple iOS 14.5 or greater |
iPhone X | Must be running Apple iOS 14.5 or greater |
iPhone 11 | Must be running Apple iOS 14.5 or greater |
iPhone Xr | Must be running Apple iOS 14.5 or greater |
iPhone 8 | Must be running Apple iOS 14.5 or greater |
iPhone 11 Pro Max | Must be running Apple iOS 14.5 or greater |
iPhone SE 2nd Generation | Must be running Apple iOS 14.5 or greater |
iPhone 8 Plus | Must be running Apple iOS 14.5 or greater |
iPhone 11 Pro | Must be running Apple iOS 14.5 or greater |
iPhone Xs | Must be running Apple iOS 14.5 or greater |
iPhone XS Max | Must be running Apple iOS 14.5 or greater |
iPhone 12 Pro | Must be running Apple iOS 14.5 or greater |
iPhone 12 Pro Max | Must be running Apple iOS 14.5 or greater |
iPhone SE 3rd Gen | Must be running Apple iOS 14.5 or greater |
iPhone 12 | Must be running Apple iOS 14.5 or greater |
iPhone 12 Mini | Must be running Apple iOS 14.5 or greater |
iPhone 13 | |
iPhone 13 Mini | |
iPhone 13 Pro | |
iPhone 13 Pro Max | |
iPhone 14 | |
iPhone 14 Plus | |
iPhone 14 Pro | |
iPhone 14 Pro Max |
Device model | Version required |
Galaxy S9 Plus | Must be running QP1A.190711.020.G960FXXUFFUE1 or later |
Galaxy Note 9 | Must have firmware version or later QP1A.190711. 020.N960FXXS8FUE5 or later |
Galaxy S10 5G | Must be running QP1A.190711.020.G973FXXU8DTH7 or later |
Galaxy Xcover Pro | Must be running RP1A.200720.012.G715FNXXU7BUC1 or later |
Galaxy Z Flip | Must be running RP1A.200720.012.F700FXXU5DUD9 or later |
Galaxy S10e | Must be running QP1A.190711.020.G973FXXU8DTH7 or later |
Galaxy Note 10+ | Must be running RP1A.200720.012.N975FXXU6FUBD or later |
Galaxy Note 10+ 5G | Must be running RP1A.200720.012.N975FXXU6FUBD or later |
Galaxy A90 5G | Must be running RP1A.200720.012.A908BXXU5DUC3 or later |
Galaxy A51 | Must be running RP1A.200720.012.A515FXXU4DUB1 or later |
Galaxy Tab S7 4G | Must be running RP1A.200720.012.T875XXU2BUC6 or later |
Galaxy Tab S7+ 5G | Must be running RP1A.200720.012.T976BXXU1BUB2 or later |
Galaxy Tab Active3 4G | Must be running RP1A.200720.012.T575XXU3BUD5 or later |
Galaxy Tab A7 4G | Must be running QP1A.190711.020.T505XXU2AUA1 or later |
Galaxy A20 | Must be running RP1A.200720.012.A205YNDVU7CUF2 or later |
Galaxy A70 | Must be running QP1A.190711.020.A705YNDXU5CUA7 or later |
Galaxy A30 | Must be running RP1A.200720.012.A305YNDVU3CUE6 or later |
Galaxy S20 | Must be running QP1A.190711.020.G981BXXU5BTJ3 or later |
Galaxy S20 5G | Must be running QP1A.190711.020.G981BXXU5BTJ3 or later |
Galaxy S20+ 5G | Must be running QP1A.190711.020.G981BXXU5BTJ3 or later |
Galaxy S20 Ultra 5G | Must be running QP1A.190711.020.G981BXXU5BTJ3 or later |
Galaxy A11 | Must be running QP1A.190711.020.A115FXXU1ATL1 or later |
Galaxy A21s | Must be running QP1A.190711.020.A217FXXU5BUA1 or later |
Galaxy S9 | Must be running QP1A.190711.020.G960FXXUFFUE1 or later |
Galaxy S10 | Must be running QP1A.190711.020.G973FXXU8DTH7 or later |
Galaxy S10+ | Must be running QP1A.190711.020.G973FXXU8DTH7 or later |
Galaxy Tab A 10.1 (2019) | Must be running QP1A.190711. 020.T515XXU7BUA1 or later |
Galaxy Tab S6 | Must be running RP1A.200720.012.T865XXU4CUB7 or later |
Galaxy S21 5G | Must have firmware version RP1A.200720.012.G998BXXU1AUA4 or later |
Galaxy S21+ 5G | Must have firmware version RP1A.200720.012.G998BXXU1AUA4 or later |
Galaxy S21 Ultra 5G | Must have firmware version RP1A.200720.012.G998BXXU1AUA4 or later |
Galaxy A32 5G | |
Galaxy A52 5G | |
Galaxy A12 | |
Galaxy Note20 5G | Must have firmware version RP1A.200720.012.N981BXXU1CTL5 or later |
Galaxy Note20 Ultra 5G | Must have firmware version RP1A.200720.012.N981BXXU1CTL5 or later |
Galaxy Tab S8 | |
Galaxy S20 FE 5G | Must be running RP1A.200720.012.G781BXXU1BUA5 or later |
Galaxy A52s 5G | |
Galaxy Tab S8 Ultra | |
Galaxy A73 5G | |
Galaxy Z Fold 2 5G | Must be running RP1A.200720.012.F916BXXU1DUDA or later |
Galaxy Tab Active4 Pro 5G | |
Galaxy Z Fold 3 5G | |
Galaxy Z Flip 3 5G | |
Galaxy A22 5G | |
Galaxy S21 FE 5G | |
Galaxy S22 | |
Galaxy S22+ | |
Galaxy S22 Ultra | |
Galaxy A13 4G | |
Galaxy A53 5G | |
Galaxy A13 5G | |
Galaxy Xcover6 Pro | |
Galaxy Z Fold 4 5G | |
Galaxy Z Flip 4 5G | |
Galaxy A33 5G | |
Galaxy Tab S8+ |
Device model | Version required |
Pixel 3 | Must be running SP1A.210812.016.B2 or later |
Pixel 4 | Must be running SQ3A.220605.001 or later |
Pixel 4a | Must be running SQ3A.220605.001 or later |
Pixel 4 XL | Must be running SQ3A.220605.001 or later |
Pixel 5 5G | Must be running RQ3A.210605.003 or later |
Pixel 4a 5G | Must be running RQ3A.210605.003 or later |
Pixel 3 XL | Must be running SP1A.210812.016.B2 or later |
Pixel 6a | |
Pixel 7 | |
Pixel 6 Pro | Must be running RQ3A.210605.003 or later |
Pixel 6 | Must be running RQ3A.210605.003 or later |
Pixel 7 Pro |
Device model | Version required |
Nokia XR20 | |
Nokia X30 5G | |
Nokia G11 Plus |
Device model | Version required |
MOTO G62 5G |
Device model | Version required |
Find X3 Pro 5G | Must be running CPH2173AU_11._A.16 or later |
A94 5G | |
Find X5 Pro |
Device model | Version required |
Tab8 4G |
Device model | Version required |
Y22s | |
Y21s | |
Y55 5G |
Device model | Version required |
Telstra Essential Smart 2.1 | |
Telstra Essential Pro 3 | |
Telstra Smart 4 | |
Blade A52 |
First, be sure to confirm your organisation’s international roaming policy. Then, activate your chosen Telstra international roaming service on your compatible mobile phone or broadband service. Remember to do this before you depart as there could be delays if you activate when you are overseas.
You can use our pay-as-you-go roaming service on your compatible mobile phone or broadband device once you arrive at your eligible destination. No activation is needed before you travel.
Turn on your device when you reach your destination and ensure data roaming is switched on in the phone’s settings.
Check if roaming is available at our Eligible Day Pass destinations. If it is, you will connect automatically to the local mobile network. Once connected, you’ll receive an SMS from us confirming that roaming has been activated. If you have a Day Pass, Data Plan or pre-purchased a Data Pack, you’ll also receive an SMS to confirm when this is active.
You can access MessageBank via the SMS Call Back function.
Data usage is the amount of data your device uses when it uploads and downloads information from the internet. If you’re not sure how much data you might need, then use the Data Usage Calculator to help you estimate your data usage needs.
Visit www.telstra.com/mpm from your mobile or mobile broadband device to view your estimated International Data Usage. Accessing this website from your mobile when overseas doesn’t count towards your data usage.
You can also download the My Telstra App to track your roaming usage with our self-help tools. These tools are free to access in Australia and overseas.
To track your roaming usage on My Telstra app:
Alternatively, to track your voice, SMS and data usage, simply dial #108# from your Telstra device. This feature is free to access when overseas.
When you arrive at your destination and turn on your device, you’ll receive an SMS from Telstra informing you that international roaming is active You will only be able to receive these notifications if your device can receive SMS notifications.
While you’re overseas, we’ll send you SMS alerts to keep you informed of your spend and usage if your device is capable of receiving SMS and you haven’t opted out of these messages.
We’ll send you alerts at 50%, 85% and 100% usage of your data allowance. If you exceed your daily data allowance when using a Data Plan or Pack, you’ll automatically switch to pay-as-you-go rates. When using data at our pay-as-you-go rates, we’ll send you an SMS every time you use $100 worth of data.
If you're calling a number outside the country you're in, make sure you're adding the + symbol and a country code before the phone number.
Various technologies are used to support voice calling including 2G/3G/4G and VoLTE. Voice calling may also depend on your mobile plan, device compatibility and network coverage in the area where you are attempting to make a call. Check with your device manufacturer to ensure compatibility for your specific device. VoLTE calls are also only possible in countries where we have an agreement with our roaming partner to use VoLTE.
If you can’t make calls with your Non-VoLTE capable device you may be able to manually select a 3G/2G network via your device settings (if such a network is available). Check the instructions below on how to do this on some popular devices.
To select a network manually on other devices or a different software version, check with your device manufacturer.
Non-VoLTE compatible devices may also be able to use OTT (Over The Top) calling apps or Wi-Fi calling for voice calls to Australia.
It's possible that your service might have international call barring. However, we'll need to troubleshoot the issue with you.
If you're still having trouble, please contact us.
If you need to call a phone number in another country from Australia, or if you’re overseas and need to call home, you may need to change the number that you dial and add in the [international access code], [country code], [area code] (if applicable). With a lot of networks starting to exit 3G and depending on your device and if the overseas network and Telstra have VoLTE over 4G agreements in place, you may be required to do this.
Calling overseas from your mobile phone in Australia
To make a call overseas using your Telstra mobile in Australia, you’ll need to dial: the [international access code], [country code], [area code] (if applicable), and the [phone number].
For example, if you want to call a number in the US, dial: +1 808 xxxx xxxx.
Calling Australia from overseas using your mobile phone
To make a call to Australia using your Telstra mobile number from overseas, you’ll need to dial: the [international access code], [country code], [area code] (if applicable), and the [phone number].
For example, for mobile dial +61 4 xxxx xxxx, and for landline dial +61 2 xxxx xxxxx.
You don’t have to switch off international roaming when you return home. You can leave international roaming on in Australia, as it only comes into effect while traveling overseas in eligible countries.
If you're on an Upfront Plan, you will only have the International Day Pass option.
Here’s how to get to your International Roaming settings:
If you are not on an upfront plan, you will have access to the following day pass destinations
If your destination isn’t eligible for a day pass see here for pay-as-you-go options
If you’re on an Upfront plan and your destination isn’t included in the International Roaming Day Pass, you’ll need to connect to local Wi-Fi or purchase a local carrier SIM card in order to use your phone overseas.
You won’t be charged any pay-as-you-go rates to use your phone overseas.
If you’re on any other Telstra mobile plan and your destination isn’t included in the International Roaming Day Pass, you’ll be charged pay-as-you-go rates to use your phone in that destination.
You also have the option to not use the Roaming Day Pass while in countries that are included in a Day Pass and to be charged on a pay-as-you-go basis instead, however will be far more expensive, and thus is not recommended, please read the rates below.
The rates for each country will vary and once you arrive in your destination, we’ll send you an SMS with the rates that you’ll pay.
If you don't want to pay-as-you-go, you can disable International Roaming in the My Telstra app by selecting your service, go to 'International Roaming' and select 'Manage'.
Here is how you can check whether you'll be charged pay-as-you-go-rates:
If you only have a Day Pass toggle available, you're on an Upfront Plan and won't be charged pay-as-you-go-rates. If you also see an International Roaming toggle and it's enabled, you will be charged pay-as-you-go rates if you visit a country that's not eligible for Day Pass.
eSIM (embedded SIM) is a SIM that’s built into compatible mobile phones, tablets, wearables and other technology.
It allows you to have multiple phone numbers connected to the same device using a digital eSIM profile.
There are a range of eSIM compatible devices. Check to see if your phone is listed.
If your phone uses a Telstra eSIM, make sure you check your settings and turn the service off before heading overseas if you do not want it to be active.
If your device has a physical SIM and eSIM, or multiple eSIM profiles, it can use up to two mobile services at the same time. By purchasing multiple Telstra services, you can make and receive calls and texts with two different mobile numbers and use mobile data, with two separate plans on the same device. The plans do not need to be identical and can be a combination of Pre-Paid and Upfront if you choose.
Dual SIM requirements, functionality and operation may differ between device models. Check with the device manufacturer for details.
You could have one international SIM card and one Telstra SIM card in your device. It could also mean your device can either take two physical SIM cards or a mix of e-SIM and physical SIM. The advantage of a dual sim device is that you can use a local sim card for calls but still be able to access messages and calls from your normal service, however you may still incur Telstra roaming charges.
Complete an online form and our account management support team will be in touch.
Our in-store business experts can review your account and make sure you have the best solution for your business needs.
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