Fleetcoms
Fleetcoms™ is a cost efficient and reliable public mobile radio network allowing you to send and receive high quality voice and data transmissions.
The system uses the trunking principle. This allows a large number of customers shared access to a common pool of resources with users dynamically assigned the exclusive use of a channel for the duration of their call.
Based on the globally accepted non-proprietary open standard for Trunking known as MPT 1327, Telstra Fleetcoms offers great flexibility and it gives you the freedom of choice in radio unit hardware. Together with a comprehensive range of smart business solutions, Telstra Fleetcoms can deliver you a competitive advantage.
Features and Benefits
- Cost effective mobile communications with wide area coverage giving you total communication efficiency across your fleet.
- Open access network which allows you to choose from a full range of terminal suppliers.
- A variety of Data Calls allowing you to send text messages to an individual or a group.
- Call Diversion so you will never miss a call.
- Track and Monitor the vehicle status of your fleet or Monitor and Control systems in remote areas.
Pricing
For pricing enquires please contact Customer Service Centre on FREECALL 1800 882 031 or FREEFAX 1800 155 629.
For more information, download the Fleetcoms Pricing Guide (PDF, 84KB).
Availability
Connection to Telstra Fleetcoms is available in all metropolitan areas throughout Australia except Tasmania and the Northern Territory.
Please check with our Customer Service Centre on FREECALL 1800 882 031 or FREEFAX 1800 155 629.
A Coverage Map for Telstra Fleetcoms (PDF, 7.46MB) is also available.
Purchase
Keep your business on the move with Telstra Fleetcoms. To find out more contact a Telstra Fleetcoms Dealer or the Telstra Customer Service Centre from 9.00am to 5.00pm EST weekdays on FREECALL 1800 882 031 or FREEFAX 1800 155 629 or email us.FAQs
Q. What types of voice calls does Fleetcoms offer?
A. Fleetcoms offers normal calls (ie. radio to radio calls), conference calls, group calls, broadcast calls, call forward, high priority calls, executive priority calls, emergency priority calls, open channel calls, conventional dispatcher calls and call transfers.
Q. What are Data Calls?
A. A data call may use different signalling systems, involve individuals or groups, and be either normal or high priority. Examples of data calls are Status Messages, Short & Extended Data Messaging and Non Prescribed Data Calls such as High Speed Data Transmission and Modem Calls.
Q. What is a Status Message?
A. This facility allows the sending of a number (0-21) between two subscribers using the control channel. This status number can have a pre-determined alphanumeric message associated with it for ease of interpretation. These messages are entirely definable by the user. For example, number 5 may indicate that a job is complete, therefore its message will say ‘Job Complete’.
Q. What are Short (SDM) and Extended (EDM) Data Messages?
A. SDM’s involve the transfer of free form and/or pre-determined text messages of up to 25 ASCII characters between two subscribers using the control channel. The actual message is transmitted and appears on the display screen of suitably equipped radios. EDM’s consists of up to Four SDM’s (100 ASCII characters) sent in sequence automatically.
Q. What is High Speed Data Transmission?
A. High Speed Data Transmission provides high-speed data for computer driven applications at 1200bps qualified and 2400bps using non-prescribed modem data across the traffic channel. The radio units have industry accepted communication ports allowing a range of computer terminals and electronic devices to be interfaced to transmit data.
Q. What is a Modem Call?
A. A Modem Call allows for completely free form data transfer using a traffic channel. This allows for larger amounts of data to be sent and is ideal for transferring files, communicating with other personal computers or interrogating mainframes.
Q. What happens when I want to make an emergency or priority call?
A. Should there be no system resource available, the network will automatically queue the call. The priority and Emergency call options allow nominated users to jump queues to be put through.
Q. What is MPT 1327?
A.
MPT 1327 is a signalling standard produced specifically for trunked radio systems all over the world. An important feature of MPT 1327 is that equipment conforming to this standard can be supplied by many manufacturers.
This ensures real choice for the purchaser and avoids the problems of a single supplier.
Q. What is the Dynamic Queue Timer?
A. It is a system, which continuously monitors call activity and adjusting the maximum call length during busy periods. Specifically, when queuing begins to occur on the network the maximum call length can be reduced from 3 minutes to 90 seconds if required. When queuing ceases, the maximum call length is automatically restored to 3 minutes. By limiting longer calls in peak activity periods, all customers benefit by improved channel availability and greatly reduced queuing.
Q. Does this now mean that the maximum call length on Telstra Fleetcoms has been reduced to 90 seconds?
A. No - the maximum call period will still be 3 minutes however in peak call activity periods some calls in excess of 90 seconds might be automatically closed down to release channels for new callers who are beginning to queue for an available channel.
Q. Will all calls in excess of 90 seconds in length be cleared down?
A. No - only the longest calls over 90 seconds will be cleared down and only as many as required to release enough channels to clear the queue. Once this occurs the remaining calls are unaffected.
Q. How will I know if the Dynamic Queue Timer will affect my call?
A.
If your call has been longer than 90 seconds the Dynamic Queue Timer is about to clear down your channel you will hear a tone giving you 10 seconds warning. This tone is the same that you would hear if your call was approaching 3 minutes in length.
Remember, if you need to, the call can be quickly re-established.
Q. Will others overhear when I make important call(s)?
A.
Calls are made to the intended receiver(s) only as opposed to the entire network.
Channels are randomly selected for each call therefore the chances of deliberate interception are remote. If required, messages can be digitally scrambled to make them unintelligible.
Q. What areas does Fleetcoms network cover?
A. Fleetcoms offers greater coverage than Private Mobile Radio Networks. Our base stations are strategically located taking into account local topography in order to maximise coverage. The need to change channels is eliminated by the wide coverage as the system automatically locks into the strongest signal available.
Q. What is the use of Remote Monitoring?
A. Fleetcoms provides an effective means of monitoring and controlling such things as pipelines, reservoir levels and irrigation systems in remote locations. Critical operating data from remote monitoring or remote control operations can be polled regularly. This might include gathering information from unmanned sites or issuing instructions to remote cameras or sensors.
Q. Does Fleetcoms offer other features and value added services?
A. Yes-In addition to voice and data calls, Fleetcoms offers alternative control channel strategies, interference protection, fall-back, availability check, call cleardown, improper use protection, registration, acknowledgments and a queuing facility. For more information on these please contact our Customer Service Centre from 9.00am to 5.00pm EST on FREECALL 1800 882 031 (a free call from a fixed phone).
Specifications
- Telstra Fleetcoms is a system based on the internationally accepted open standard for trunking known as MPT 1327.
- MPT 1327 is a non-proprietary open standard with proven wide area coverage, which provides efficient use of available frequency spectrum Telstra
- Fleetcoms utilises a system called the Dynamic Queue Timer which will help you get through even faster when you want to make a call.
Dealers
View a list of contact details for Fleetcoms Dealers (XLS, 40KB).
