Outages
Get information about network outages, estimated fix times and other ways to connect when your Telstra services are offline.
Regional & Rural Australia
Connecting regional Australia
Building a brilliantly connected future so everyone can thrive.
Support for when you need it
Network coverage maps
Check 4G and 5G mobile coverage in your area.
Regional quick links
What's on in regional Australia
Catch us and our partners at the next Regional Field Day. Check our calendar to find out when the next event is happening near you.
Connect on the go
Blue Tick devices
Enjoy better coverage in regional Australia with a Blue Tick certified phone.
5G phones and devices
Unlock faster speeds, stronger connection and smoother streaming in 5G coverage areas.
Mobile Satellite
Connect from Australia's most remote places with our range of plans and handsets.
GO Repeater
Extend your coverage, improve network speeds and get clearer voice quality at home, work or on the go.
Other ways we support you
Disaster support
When Australians face disaster, we're here to help keep you connected. We offer immediate support during a disaster and support during your disaster recovery.
Telstra to bring satellite-to-mobile tech to customers
Telstra and Starlink are collaborating to pioneer new connectivity option for Australians.
First Nations customers and communities
Speak to our First Nations Connect team about access, affordability and digital ability.
Our purpose
Rather get in touch? Let's get you connected
My Telstra app
Help made easy with the My Telstra app
Online help & support
Find answers to your frequently asked questions.
Multilingual support
Speak with us in your preferred language. We've got you covered.
Support in times of need
We understand that sometimes you need a little help.