Mobile

International Roaming

GSM Roaming

Here are the countries with which Telstra Mobile has GSM International Roaming agreements:

GPRS Roaming

Telstra has established GPRS/MMS Roaming to the following Countries/Carriers. Please be aware that GPRS data services used while roaming overseas are charged at $0.015 per kB for all data used including upload and download with a $0.50 flag fall for each data session initiated by your service.

This table describes our GPRS Roaming Partners
Countries A-I
Roaming Partner Countries J-Z Roaming Partner
Algeria Orascom Telecom (Djezzy) Jamaica Cable and Wireless
Anguilla Cable and Wireless Jamaica Digicel
Antigua & Barbuda Cable and Wireless Japan DoCoMo
Antigua & Barbuda Digicel Japan Softbank Mobile
Aruba Cable and Wireless Jordan MobileCom
Aruba Digicel Kazakhstan K'Cell
Austria Mobilkom Kenya Safaricom
Austria One Kuwait MTC
Austria T-Mobile Kuwait Wataniya
Austria Tele.ring Laos ETL
Azerbaijan Azercell Telecomms Luxembourg P & T
Bahrain Batelco Macau CTM
Bahrain MTC - Vodafone Malaysia Celcom
Barbados Cable and Wireless Malaysia DiGi
Barbados Digicel Malaysia Maxis
Belgium Base Malta Vodafone
Belgium Proximus Mexico Telcel
Bermuda Bermuda Telecom (AT&T) Mexico Telefonica
Bermuda Cable and Wireless Mongolia MobiCom
Bermuda Digicel Montserrat Cable and Wireless
Brazil Claro Mozambique mCell
Brazil TIM Netherlands KPN
British Virgin Islands Cable and Wireless Netherlands Orange
Bulgaria GloBul New Zealand Vodafone
Bulgaria MobiTel Norway Aero Mobile
Cambodia CamGSM Norway Maritime Communications Partners
Canada Rogers Norway Netcom
Cayman Islands Cable and Wireless Norway Telenor
Cayman Islands Digicel Pakistan Mobilink
Chile Entel Pakistan Warid Telecom
Chile Telefonica Movistar Philippines Globe Telecom
China China Mobile Philippines Smart
Columbia Comcel Poland PTC-ERA
Congo, Democratic Republic Vodacom Poland Polkomtel
Croatia T-Mobile Portugal Optimus
Croatia VIP-Net Portugal TMN
Curacao Digicel Portugal Telecel
Czech Republic T-Mobile Qatar Q-Tel
Czech Republic Telefonica O2 Russia BeeLine/Vimpelcom
Denmark Sonfone Russia MegaFon
Dominica Cable and Wireless Russia Mobile Telesystems
Dominica Digicel Saudi Arabia Mobily
Egypt Etisalat Singapore MobileOne
Egypt Vodafone Singapore SingTel
Estonia Elisa Singapore StarHub
Fiji Vodafone Slovak Republic Orange
Finland Sonera Slovak Republic T-Mobile
France Bouygues Telecom Slovenia Mobitel
France Orange Slovenia SiMobil
France SFR South Africa MTN
Germany E-Plus South Africa Vodacom
Germany O2 Spain Telefonica
Germany T-Mobile Spain Vodafone
Germany Vodafone Sri Lanka MTN Dialog
Greece Cosmote Sri Lanka Mobitel
Greece Vodafone St Kitts & Nevis Digicel
Grenada Cable and Wireless St Lucia Digicel
Grenada Digicel St Vincent & Grenadines Cable and Wireless
Guatemala Telefonica St Vincent & Grenadines Digicel
Guernsey Guernsey Telecom St. Kitts & Nevis Cable and Wireless
Guyana Digicel St. Lucia Cable and Wireless
Haiti Cable and Wireless Sweden Telia
Haiti Digicel Switzerland OnAir
Hong Kong CSL Switzerland Orange
Hong Kong China Mobiles Peoples Phone Switzerland Sunrise
Hong Kong Hutchison Switzerland Swisscom
Hong Kong New World Taiwan Chunghwa
Hong Kong SmarTone Taiwan Far EasTone
Hong Kong Sunday Taiwan Taiwan Mobile
Hungary T-Mobile Tanzania Vodacom
Iceland Telecom Iceland - Siminn Thailand AIS
Iceland Vodafone Thailand DTAC
India Airtel Bharti Thailand True Move
India Hutch Trinidad & Tobago Digicel
Indonesia Excelcomindo Trinidad & Tobago TSTT
Indonesia Indosat Turkey Turkcell
Indonesia Telkomsel Turks & Caicos Cable and Wireless
Ireland Meteor Turks & Caicos Digicel
Ireland O2 UAE Etisalat
Ireland Vodafone UK O2
Isle of Man Manx Telecom UK Orange
Israel Cellcom UK T-Mobile
Israel Orange UK Vodafone
Italy TIM USA AT&T
Italy Vodafone USA T-Mobile
Italy Wind Ukraine Astelit - LIFE
    Ukraine Kyivstar
    Vietnam Mobifone
    Vietnam Vinaphone

3G Roaming

3G data services used while roaming overseas is charged at $0.015 per kB for all data used including upload and download with a $0.50 flag fall for each data session initiated by your service. Video telephony and 3G data are available to a growing list of countries. You can also continue to use your Telstra 3G service with over 300 roaming partners in over 140 countries for voice and SMS.

Telstra has established 3G Roaming the following Countries/Carriers:

This table describes our 3G Roaming Partners
Country Roaming Partner 3G Band (MHz) Video Calling Roaming Supported 3G Data Supported HSDPA Roaming
Austria Hutchison 3G
2100
Yes
Yes
Launched
Austria Mobilkom
2100
Yes
Yes
Launched
Austria One
2100
Yes
Yes
Launched
Austria T-Mobile
2100
Yes
Yes
Launched
Bahrain MTC - Vodafone
2100
Yes
Yes
Launched
Belgium Proximus
2100
Yes
Yes
Launched
Brunei B-Mobile
2100
No
Yes
Not available
Bulgaria GloBul
2100
No
Yes
Not available
Canada Rogers
850/1900
No
Yes
Launched
Croatia T-Mobile
2100
Yes
Yes
Not available
Croatia VIP-Net
2100
Yes
Yes
Launched
Czech Republic Telefonica O2
2100
Yes
Yes
Launched
Denmark Hi3G
2100
Yes
Yes
Launched
Egypt Etisalat
2100
Yes
Yes
Not available
Finland Sonera
2100
Yes
Yes
Not available
France Orange
2100
Yes
Yes
Launched
France SFR
2100
Yes
Yes
Launched
Germany E-Plus
2100
Yes
Yes
Not available
Germany O2
2100
Yes
Yes
Launched
Germany T-Mobile
2100
Yes
Yes
Launched
Germany Vodafone
2100
Yes
Yes
Launched
Greece Cosmote
2100
Yes
Yes
Launched
Hong Kong CSL
2100
Yes
Yes
Launched
Hong Kong Hutchison
2100
Yes
Yes
Launched
Hong Kong SmarTone
2100
Yes
Yes
Launched
Hong Kong Sunday
2100
Yes
Yes
Not Available
Hungary T-Mobile
2100
Yes
Yes
Launched
Indonesia Excelcomindo
2100
No
Yes
Launched
Ireland Hutchison 3G
2100
Yes
Yes
Launched
Ireland O2
2100
No
Yes
Not available
Israel Cellcom
2100
Yes
Yes
Launched
Italy Hi3G
2100
Yes
Yes
Launched
Italy TIM
2100
Yes
Yes
Launched
Italy Vodafone
2100
Yes
Yes
Launched
Italy Wind
2100
Yes
Yes
Not available
Japan DoCoMo
2100
Yes
Yes
Launched
Japan Softbank Mobile
2100
Yes
Yes
Launched
Kuwait Wataniya
2100
Yes
Yes
Launched
Macau CTM
2100
Yes
Yes
Not available
Malaysia Celcom
2100
Yes
Yes
Launched
Malaysia Maxis
2100
Yes
Yes
Launched
Netherlands KPN
2100
Yes
Yes
Launched
Netherlands T-Mobile
2100
Yes
Yes
Launched
New Zealand Vodafone
2100
Yes
Yes
Launched
Norway Netcom
2100
Yes
Yes
Not available
Norway Telenor
2100
Yes
Yes
Not available
Philippines Smart
2100
Yes
No
Launched
Poland P4 Playmobile
2100
No
Yes
Launched
Poland Polkomtel
2100
Yes
Yes
Launched
Portugal Optimus
2100
Yes
Yes
Launched
Portugal TMN
2100
Yes
Yes
Launched
Portugal Telecel
2100
Yes
Yes
Launched
Qatar Q-Tel
2100
Yes
Yes
Not available
Singapore MobileOne
2100
Yes
Yes
Launched
Singapore SingTel
2100
Yes
Yes
Launched
Singapore StarHub
2100
Yes
Yes
Not available
Slovak Republic Orange
2100
Yes
Yes
Launched
Slovak Republic T-Mobile
2100
Yes
Yes
Launched
South Africa MTN
2100
No
Yes
Launched
South Africa Vodacom
2100
Yes
Yes
Launched
South Korea SK Telecom
2100
Yes
Yes
Launched
Spain Telefonica
2100
Yes
Yes
Launched
Sri Lanka MTN Dialog
2100
No
Yes
Launched
Sweden Hi3G
2100
Yes
Yes
Launched
Switzerland Sunrise
2100
Yes
Yes
Launched
Switzerland Swisscom
2100
Yes
Yes
Launched
Taiwan Chunghwa
2100
Yes
Yes
Launched
Taiwan Far EasTone
2100
Yes
Yes
Launched
Taiwan Taiwan Mobile
2100
Yes
Yes
Not Available
UAE Etisalat
2100
Yes
Yes
Launched
UK Hutchison 3
2100
Yes
Yes
Launched
UK O2
2100
Yes
Yes
Not Available
UK Orange
2100
Yes
Yes
Launched
UK T-Mobile
2100
Yes
Yes
Launched
UK Vodafone
2100
Yes
Yes
Launched
USA AT&T
850/1900
No
Yes
Launched

Next G™ Roaming

Next G™ mobile phones and devices can roam throughout the world on Telstra's GSM and 3G roaming footprint. Find out more.

Access & Info

Helpful Hints

While roaming overseas +61 439 125 109 will connect you to Telstra International Roaming Customer Service. You can call this number from any international fixed line to arrange Roaming on your mobile phone2.

When travelling overseas, make sure you take the following items with you:

  • your mobile phone supplier's instruction book
  • a copy of the relevant overseas country Information Sheets - (for copies, contact Telstra Mobile Customer Service on 125 109 or print out the information sheets you need from the drop down list under the tabs above).

When travelling overseas it is worthwhile spending the time to convert the mobile phone numbers in your phone book to international format. To convert to international format; enter +61 followed by the Australian mobile number with the first digit '0' deleted. ie +61428123456. By doing this, there is the added advantage of your phone book recognising the mobile number calling you whilst you are travelling overseas and displaying the name you have loaded in your phone book rather than just the phone number.

Familiarise yourself with call procedures and options in the User Guide.

Things you need to know

  1. International Roaming calls made and received are GST free.
  2. Calls to 125 109 from within Australia cost 25 cents (including GST). Calls to + 61 439 125 109 from outside of Australia (with the roaming mobile only) cost 22.57 cents and are GST free. Any call made from a fixed international line would be subject to the international carriers call rates.
  3. International Direct Dial (IDD) is enabled when International Roaming is active on your service. This means that when at home in Australia or overseas your service will be able to make IDD calls. Charges for making international calls from a mobile are listed in Our Customer Terms under 'Other Call Types/International Calls'.
  4. Not guaranteed whilst overseas and will incur a charge determined by the foreign partner.
  5. Per Minute.
  6. Per Message Sent.
  7. Not guaranteed whilst overseas and will incur a charge determined by the foreign partner.