Calling overseas from Australia

No matter which country you’re calling, add a Telstra International Pack to your Consumer Post-Paid mobile plan and see how easy it is to keep in touch. Save on calls with reduced rates - all on Australia's largest, most reliable mobile network.

$10 International Pack

If you’re calling China, India, Hong Kong, Singapore or Thailand you can share every moment. Just add a $10 International Pack to any Consumer Post-Paid mobile plan and get up to 500 minutes talk time to call friends or family back home while you’re out and about. Every month you get:

  • $10 of talk and text to standard numbers in included countries – which is up to 500 minutes of international talk time
  • 2c / minute and no call connection fee for voice calls from Australia to mobiles and fixed lines in included countries - no matter how much you call
  • A 50% discount on standard international SMS rates – that’s just 25c / message
  • The reassurance of Australia’s largest, most reliable mobile network

International rates flags

icon-mobile-on-plan-grey-100.pngCall 1800 283 317 (Mandarin and Cantonese),
1800 067 784 (English) or contact our Multicultural Call Centre

MORE INTERNATIONAL DEALS

$15 International Pack

Take advantage of great rates to call friends and family in even more countries including Taiwan, South Korea, Malaysia, Vietnam, Mongolia, Bangladesh, Israel, Brunei, Iran and Turkey. Every month you get:

  • $15 of talk and text to standard numbers in included countries – that’s more than 200 minutes talk time
  • 7c / minute and no call connection fee for voice calls from Australia to mobiles and fixed lines in included countries - no matter how much you call
  • A 50% discount on standard international SMS rates – that’s just 25c / message

Call 13 22 00 or 1800 283 317 (Mandarin and Cantonese), or contact our Multicultural Call Centre

 

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International Connect Packs

Calling the rest of the world? Our International Connect Packs offer bonus credit and the flexibility to contact friends and family in any international country at our standard call rates. Choose either:

$30 International Connect Pack
Get a massive $150 worth of voice calls and SMS to any standard international number from Australia for just $30 per month

$10 International Connect Pack
Get $40 worth of voice calls and SMS to any standard international number from Australia for just $10 per month – that’s $30 extra value every month

Call 13 22 00 or contact our Multicultural Call Centre

 

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Call Rate Calculator and Messaging Charges

Our Call Rate Calculator tells you what standard charges apply when you call your international destination. When you have a $10 or $15 International Pack, these rates do not apply for their included countries

My Destinations

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Add countries to your destination list by using the field above to view costs.

International Messaging Charges

These rates do not apply when you have an International Pack

International messaging charges Rate
Text (SMS) per message per recipient to any standard international number $0.50 per message
Picture, audio or video per message per recipient to any standard international number $0.75 per message

MULTICULTURAL CALL CENTRE

If you would like to speak with a Telstra Customer Service Representative in a language other than English, please call one of the following numbers for the language you wish to speak in:

Language Phone Number
Arabic  العربية 1800 726 001
Greek Ελληνικά 1800 189 129
Indonesian BAHASA 1800 429 432
Italian ITALIANO 1800 649 013
Korean  한국의 1800 773 421
Spanish ESPAÑOL 1800 726 002
Vietnamese Tiếng Việt 1800 644 500

The Department of Immigration and Multicultural Affairs provides a Translating and Interpreting Service (TIS) for non-English speakers. If another language is required, you can call TIS on 13 1450 and request to be connected to Telstra on 1800 199 458.

Things you need to know

  • All packs exclude use while overseas.
  • For our International Video Call Rates, refer to Our Customer Terms.
  • All voice call rates are per-minute rates.
  • A single SMS is up to 160 characters. For single SMS of 160 or more characters, we charge the SMS fee for each 153 standard characters or part thereof. An MMS is up to 500kB in size.
  • Included allowance can be used on voice calls and standard SMS to standard international numbers, whilst in Australia. All other use (ie MMS, video calls and use while overseas) is excluded. Unused allowances expire monthly.
  • You can cancel your International Connect Pack or International Pack at any time. If you do not cancel your International Connect Pack or International Pack it will continue on a monthly basis and you will be charged each month until you cancel.
  • You can only subscribe to one International Connect Pack per eligible service
  • Available through all Telstra stores or our Telstra call centres.

For full term and conditions, please refer to Our Customer Terms.

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