Smartphones, Travelling Tips and FAQs
If you're travelling overseas with a smartphone (such as a BlackBerry® or an Apple® iPhone™), you need to know about International Roaming data charges and ways to avoid Bill shock. The information below should help you configure your smartphone and stay in control of your data usage and costs.
Managing email on your smartphone
Managing applications on your smartphone
Apple iPhone FAQs
BlackBerry FAQs
BigPond Mobile Broadband®
Travel Hints & Tips
- Things to do before you leave
- Check the availability of International Roaming in your destination and that your device will work there
- Be aware of Data roaming charges
- Click here to learn how control your Data roaming access via your device or refer to your device user guide.
- Deactivate any international call barring settings before you leave (see your device user manual)
- Remember to familiarise yourself with the Telstra International Roaming Pocket Guide (PDF, 441kB)
- When travelling overseas, make sure you take your mobile phone user guide or instruction manual
- It's also worthwhile taking the time to convert the mobile phone numbers in your phone book to international format
By doing this, your phone book can recognise calls made from these numbers and display the name you have loaded in your phone book. To convert phone numbers to international format, enter +61 followed by the Australian mobile number with the first digit '0' deleted - i.e. +61428123456. Find out how to enter the + symbol on your mobile - Click here to reference Telstra's Contact numbers
For ease of reference, please find below a list of common phone manufacturers' websites:
Apple
BlackBerry
HTC
Maxon
Motorola
Nokia
Palm
Sagem
Samsung
Sony Ericsson
Telstra - ZTE
Visit our International Roaming FAQs
Got questions about international roaming? Whatever you need, you can find all the answers here.
Things you need to know
BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited.
Apple is a trade mark of Apple Inc., registered in the U.S., and other countries. iPhone 4 and iPhone 4S are trademarks of Apple Inc.
