These maps have been prepared in accordance with the Telecommunications (Mobile Network Coverage Maps) Industry Standard 2026 (Cth) (Standard) and show predicted outdoor mobile coverage based on predictive coverage modelling parameters prescribed by the Australian Communications and Media Authority (ACMA). Your actual experience and connectivity may vary.
No address? You can also search using latitude (e.g. -32.00000, 150.00000’).
Note: Our coverage maps indicate where outdoor mobile coverage is predicted to be available in accordance with the Standard and are intended as a guide. We’ve provided some tips on how to use the maps and what can affect your mobile experience.
While our maps give you a prediction of outdoor coverage in an area, your actual experience may differ because of:
The nearer to the outer edges of the predicted coverage shown on the map, the more likely these factors will affect your experience. The predicted coverage applies to outdoor mobile network usage only.
For these reasons, we can’t guarantee a connection or a specific quality of service at every location shown on our maps.
You can check predicted outdoor coverage by:
Find a location
Move around the map
View coverage types
Understand the map
Changing the map view
Select a basemap to change the background to:
Important Information
Click on the Important Information link for things you need to know on the predicted coverage maps, including their limitations.
The initial view shows predicted coverage for both 4G and 5G (Standalone and Non-Standalone), including all coverage levels.
You will need to enter an address (or zoom in and click on a specific location on the map) to see more detail, including to:
Look for the text box on the left-hand side of the map. This shows the predicted coverage level for your searched location, along with a description of the expected user experience for that level.
Our coverage maps show where outdoor mobile coverage is predicted to be available in accordance with the Standard and are a guide only. As coverage can vary, connectivity cannot be guaranteed at all locations where coverage is predicted.
Coverage maps predict coverage based on factors such as tower locations and known large-scale obstructions (like mountains and forests), but actual user experience may vary due to local conditions. Your mobile experience depends on both signal availability and signal quality, which may vary by location over time.
Things that can impact your experience include:
Because of these factors, your mobile experience will vary as you (and other users of the network) move around and use your phone for different activities. The nearer to the outer edges the more likely these factors will affect your experience.
Factors affecting your mobile experience |
How to help improve it |
Local conditions: Your signal could be obstructed if you are located near trees, a hill, building or other structures. These obstacles can block or weaken the signal |
Try moving to a different location – ideally away from the obstruction or to a more open area. |
Indoors: Being inside a building reduces your mobile signal. The impact depends on things like wall thickness, window size, metallic tinting and how far you are from the outside. |
Use Wi-Fi where available for data and enable Wi-Fi calling via your device settings. Move to a better position, such as upper levels,, near an open window, or outside if safe to do so. |
Inside your vehicle: Your vehicle’s body can weaken mobile signals. Phones placed below dashboard level (like on a wireless charger) can experience more signal loss than those near a window. The impact also depends on factors like body materials, window size and metallic tinting. |
Mount your phone on the dashboard: this helps keep it higher above the metal vehicle body and engine obstructions and closer to the window. If you’re not driving: hold your phone near a window for better reception. |
Your type of phone: Not all phones are created equal – some pick up signals better than others and not all devices support all features. Choosing the right phone can improve your signal strength. |
Consider whether a Blue Tick device would benefit you. These phones have been tested for enhanced antenna sensitivity, helping improve performance in weaker signal conditions and your overall mobile experience. Learn more about Blue Tick certified devices. Using a device that supports relevant network features may help improve signal strength and overall performance. |
How you’re holding the phone: Your experience can vary depending on how you’re holding your phone. |
Consider holding the phone away from your body or head. Most people naturally do this when scrolling or web-browsing but it can also be of benefit for voice calls – using speakerphone or a headset can make this easier. |
Moving while on your phone: When you’re on the move you’re more likely to encounter obstructions that impact your signal quality (like those above) and your signal is also likely to be switching between towers as you move. For these reasons, your signal quality is likely to fluctuate. |
Consider the tips above when you’re on the move, e.g. moving to a more open location or adjusting device position. |
| Crowds and traffic: Just like peak hour on the roads, mobile networks can slow down when lots of people are using them at the same time. Even if you might otherwise have good signal quality, high traffic can affect overall experience. | Use Wi-Fi where available for data. Fixed networks may handle higher volumes and can have different peak demand times compared to mobile networks. |
These maps only apply to devices that are correctly configured and compatible with Australian mobile networks. Devices purchased from Telstra work with our network. However, we can’t guarantee compatibility for devices bought elsewhere. This is especially important if your device was bought second-hand or overseas.
Telstra’s 5G network includes coverage from both 5G Standalone (5G SA) and 5G Non-standalone (5G NSA) mobile sites. All 5G phones that Telstra sells or has sold in the past are enabled to access 5G NSA. To access 5G coverage in 5G SA only areas, however, you’ll need an eligible mobile plan with 5G SA access included (check the Critical Information Summary for your plan to confirm) and a 5G SA compatible device and SIM. If you can’t access 5G, you’ll still have access to 4G. Learn more about Telstra's 5G Standalone.
Your mobile experience can vary depending on the plan you choose. Some plan features such as 5G Standalone access and uncapped speeds may not be available on all plans.
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