ACTIVATE YOUR MOBILE
Depending on the type of service you're activating there are different things you'll need to get set up.
Jump the queue and activate your Telstra Pre-Paid Mobile, iPad, Tablet or Mobile Broadband service online.
You’ll need your starter kit and, if you’re a new Telstra customer, some ID such as a driver’s licence or passport.
Jump the queue for cash
Activate your Telstra Pre-Paid service online between 4 February 2014 and 8 April 2014, and you'll automatically go into the draw to win one of 50 x $100 VISA gift cards. For more information, please refer to our terms and conditions.
Mobile on a plan
You’ll need the letter you received with your package. It has your order number, mobile number, SIM serial number and the IMEI for your phone.
Please call the following number to activate your mobile.
Please note that activations can take up to 48 hours in some circumstances.