Integrated Public Number Database (IPND)

The Integrated Public Number Database (IPND) is an industry wide repository of all Public Numbers. Carriage Service Providers also known as Data Providers are required to provide Public Number Customer Data (PNCD) to the IPND.

The responsibility to establish and maintain the Integrated Public Number Database (IPND) was placed on Telstra Corporation Limited as part of the Carrier Licence Conditions (Telstra Corporation Limited) Declaration 1997 (Licence Condition). Part 4 of Schedule 2 of the Telecommunications Act (Act) specifies the obligations on Carriage Service Providers (including Telstra) to provide data to the IPND.

Approved IPND Users also known as Data Users may access the database for Approved Purposes as described in Clause 10(1) of the Licence Condition:

• providing directory assistance services;
• providing operator services or operator assistance services;
• publishing public number directories;
• providing location dependent carriage services;
• the operation of emergency call service or assisting emergency services under Part 12 of the Act;
• assisting enforcement agencies or safeguarding national security under Part 14 of the Act; and
• any other activities specified by the Australian Communications and Media Authority (ACMA) by written notice to the licensee

Those parties intent on becoming an IPND Data Provider or an IPND Data User should firstly read both the IPND Scheme and the IPND Code.

IPND Scheme

The IPND Scheme is administered by the Australian Communications and Media Authority (ACMA). The IPND Scheme details the processes by which the ACMA may grant authorisation enabling access to and use of information in the IPND. Public Number Directory Publishers (PNDPs) and Researchers will have to hold an authorisation from the ACMA before they are allowed to access data from the IPND. Please visit the ACMA website on www.acma.gov.au for further information on the IPND Scheme.

IPND Code (ACIF C 555:2007)

The IPND Code protects the interest of Data providers, Data users and the integrity of the IPND. The IPND Code provides a practical guide to how IPND Data Providers and Data Users interact with the IPND. Please visit the Communications Alliance website on www.commsalliance.com.au for further information on the IPND Code.

IPND Data (ACIF G 619:2007)

The IPND industry guideline is a valuable tool for Data Providers and Data Users. It assists Data Providers in providing accurate data to the IPND. Please visit the Communications Alliance website on www.commsalliance.com.au for further information on the IPND Code.

IPND Documentation

Please review IPND Data Users and Data Providers Technical Requirements document for IPND, IPND Data File Guidelines document and Error Correction document. These documents are available on the specifications page.

Those parties intent on becoming an IPND Data Provider or an IPND Data User should contact the IPND Manager via the "IPND Contact us" e-mail facility. The IPND Manager will outline the process involved in connecting to the IPND and forward an IPND information pack which will include an Application of Intent (AOI). The completed AOI should be returned to the IPND Manager, as soon as practical.

IPND Charges

IPND Charges have been recently revised to enable the IPND Manager to recover the cost of maintaining and operating the IPND (pursuant to the IPND Manager's rights as set out in clause 10(10) of Telstra's Carrier Licence Conditions). All Data Users are charged an Annual Subscription Charge, Communication Charge and Encryption Device Charge to access data from the IPND. If you require further information on IPND Charges, please contact the IPND Manager using the IPND "Contact us" e-mail facility