Contact Us
Telstra Internet Direct Customer Support
| Sales | General sales enquiries | business.online@team.telstra.com |
| Billing | Billing enquiries on existing services | internetdirectbilling@team.telstra.com |
| Abuse / Spam | To report abuse or spam on the Internet Direct Network | abuse@telstra.net |
| Application Forms | Business Broadband ISDN Ethernet(and others) |
Business.Care@team.telstra.com internetdirectdial@team.telstra.com internetdirectdata@team.telstra.com |
Voice
For assistance please call your Telstra Representative or your Service Delivery Team (option 4, then 2) or Telstra Business on 132253.
| Technical Support | Technical enquiries or faults on existing services | 1800 066 594* |
| Fax | To submit completed applications forms | 1800 644 377* |
Outside Australia
| Enquiries | +61 8 9238 7783 |
| Faults | +61 3 9815 5923 |
| Fax | +61 3 9819 9431 |
* A free call from most fixed phones.
