Connections
There are many reasons why you may want to connect a new phone service:
- if you don't have a phone and want to connect a phone with Telstra
- if you have a home phone and want to add another
- if you're moving home and want to organise a new home phone connection or transfer your current Telstra services to a new address. You can do this quickly and easily at Moving Home
- if your home phone is with another carrier and you want to transfer it to Telstra. You can do this with a minimum of fuss at Switch to Telstra
Depending on the type of connection you require, some charges may apply:
  |
||
|---|---|---|
| Description of home service | Connection charge for first service | Connection charge for each additional service1 |
| Telephone line connection A working telephone socket exists from a previous connection and a Telstra technician is not required to visit your property or premises. |
$59.00 | $59.00 |
| Telephone line connection with a technician visit A previous telephone service existed at your premises and a Telstra technician is required to visit your property / premises to reconnect existing suitable cabling at the distributor and / or the first socket. |
$125.00 | $75.50 |
| Telephone line connection (a) New telephone line connection - a telephone service has not previously been connected at your property or premises (although we may have previously installed cabling to your property or premises and you may be able to hear a dial tone); or (b) Telephone line connection with a technician visit with cabling work - a previous telephone service existed at your property or premises and a technician is required to visit your property or premises to install and / or work on the cabling up to the first socket in the property or premises. |
$299.00 | $179.00 |
HomeLine® Plans
Once you have connected a phone line you will need to select a HomeLine Plan which can give you access to local and long distance calls.
For call rates and monthly charge information as well as ordering information, see the HomeLine Plans comparison table.
Things you need to know
- Additional charges may apply for items such as cabling past the first socket, trenching or more difficult installations.
