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Reverse Charge Calls

Telstra has a range of cashless Reverse Charge calling options.

Select a product to view its features and choose the one that best suits you.


National Reverse Charge - service and call Charges


National Reverse Charge (NRC) lets you make reverse charge calls within Australia only. Dial 12 550 from virtually any fixed phone or Telstra payphone. The cost of the call will be charged at premium rates to the account of the service you are calling.

Service charge Call charges - Local calls
$4.25 From a fixed phone1 $0.22 untimed
From a payphone1 $0.44 untimed
Details on National Reverse Charge distance and rates
National long distance Type/ Distance Cents per 3 mins (at all times)
(a) NRC from a fixed phone Preferential $0.1872
Community $0.275
Up to 50 km $0.44
Between 50 and 85 km $0.77
Between 85 and 165 km $1.133
Between 165 and 745 km $1.287
Over 745 km $1.903
(b) NRC from a public payphone Preferential $0.223
Community $0.44
Up to 50 km $0.55
Between 50 and 85 km $0.99
Between 85 and 165 km $1.54
Between 165 and 745 km $1.76
Over 745 km $2.64

For further information call 1300 362 162

Things you need to know
  1. Call charges discounts under HomeLine® and BusinessLine® plans do not apply to National Reverse Charge calls.
  2. A minimum charge of $0.275 applies.
  3. A minimum charge of $0.44 applies.

Australia Direct Reverse Charge


Australia Direct® Reverse Charge lets you make reverse charge calls from more than 70 International Calling Destinations. Dial the access number and a Telstra operator will connect you to your requested number. The cost of the call will be charged to the person you are calling.

To charge the call to someone other than the person you are calling, ask the operator for an Australia Direct Third Party charge call. The operator will ring the number you wish to charge to get approval for the payment, then connect your call if the payment is accepted.

Features and Benefits:

  • no payment required at the time of call1
  • convenience - particularly for emergency use
  • helps avoid problems with foreign currency and phone systems
  • avoids language barriers
  • call can be made to/from most fixed phones.

Pricing and Access Numbers

For each successful connection, the customer is charged an operator service fee ($4.25), plus a charge for the duration of the call.

The timed charge component of an Australia Direct call is based on the originating country, and is charged in one minute increments with a minimum charge of 3 minutes eg. a call lasting 1min 30sec will be charged for three 1 minute blocks. A call lasting 3min 30sec will be charged four 1 minute blocks.


Select the country you're calling from:


Country Access Number Rate per min
(GST incl)
Considerations
Argentina (TDLA) 0800 222 6100 $3.07 N/A
Argentina (Telecom Argentina) 0800 555 6100 $3.07 N/A
Austria 0800 200 202 $2.85
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Bahrain 8000 0061 $3.29 N/A
Belgium 08001 0061 $2.85
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Calls barred from mobile phones.
Bermuda 1800 623 0711 $3.51 N/A
Brazil 0800 890 6112 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Brunei 800 061 $2.63 N/A
Cambodia 1800 881 061 $3.29
  • Not available from some payphones.
Canada 1800 663 0683 $2.52 N/A
Chile (Entel) 800 360 150 or
1230 03 611
$3.07
  • Not available from payphones.
  • Calls barred from mobile phones.
Chile (CTC Mundo) 800 800 287 $3.07
  • Not available from some payphones.
China Netcom Group (North) 108 610 $3.95 N/A
China Telecom (South) 1082 610 $3.95 N/A
Colombia 01 8009 61 0057 $3.95 N/A
Cook Islands 09610 $3.07 N/A
Croatia 0800 22 0061 $3.07 N/A
Cyprus 8009 00 61 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Czech Republic 800 001 161 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Denmark 800 10 061 $2.63
  • Not available from some payphones.
  • Calls barred from mobile phones.
Fiji 004 890 6101 $2.85 N/A
Finland 0800 110 610 $2.63
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
France 0800 99 0061 $2.63
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Not available from: Andorra, French Guiana, French Polynesia, Guadeloupe, Martinique, Monaco, New Caledonia, Reunion Is., St Pierre & Miquelon.
Germany 0800 0800 061 $2.85
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Greece 008 006 111 $3.07
  • Calls barred from mobile phones.
Guam 1888 251 5637 $2.63 N/A
Guam (IT&E) 1888 262 8610 $2.63 N/A
Hawaii 1800 865 6161 $2.52 N/A
Hong Kong 800 960 061 $2.52 N/A
Hungary 06 800 06 111 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Wait for second dial tone after dialling 06-(Hungary) or 0- (Poland).
India 000 61 17 $3.07 N/A
Indonesia (Indosat) 001 801 61 $3.07
  • Not available from payphones.
Indonesia (Satelindo) 008 801 61 $3.07 N/A
Ireland 1800 55 0061 $2.52
  • Calls barred from mobile phones.
Israel (Bezeq) 180 949 4610 $3.51 N/A
Israel (Barak) 180 939 6161 $3.51 N/A
Italy/San Marino 800 172 610 $2.63
  • Not available from payphones.
  • Calls barred from mobile phones.
Japan (KDD) 005 39 611 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Use a 10 or 100 yen card.
Japan (IDC) 0066 55 661 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Use a 10 or 100 yen card.
Japan (Japan Telecom) 0044 11 611 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Use a 10 or 100 yen card.
Japan (NTT) 003 4811 061 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Korea South (Korea Telecom) 00 722 610 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Calls from South Korea to North Korea are barred.
Korea South (Dacom) 00 309 611 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Calls from South Korea to North Korea are barred.
Korea South (Onse Telecom) 0036 9610 $3.07
  • Calls from South Korea to North Korea are barred.
Lebanon 01425 900 $4.28 N/A
Luxembourg 0800 0061 $3.07
  • Calls barred from mobile phones.
Macau 0800 610 $3.07 N/A
Malaysia 1800 80 0061 $2.63 N/A
Malta 800 90610 $2.85 N/A
Mauritius 01 610 $3.51
  • Available from card payphones (no card required). Not available from coin phones.
  • Calls barred from mobile phones.
Mexico 0180 0123 0261 $3.07 N/A
Nauru 1035674 $2.63 N/A
Netherlands 0800 022 0061 $2.85
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Not available from some payphones.
  • Calls barred from mobile phones.
New Zealand (Telecom) 000 961 $2.30 N/A
New Zealand (Telstra Clear) 0800 93 1818 or
0800 602 878
$2.30 N/A
Norfolk Island 1800 8861 $1.87 N/A
Norway 800 199 61 $2.63 N/A
Papua New Guinea 0507 61001 $3.95
  • Available dedicated phones at Port Moresby, Lae and Mt Hagen Airports.
Philippines (PLDT/Globe Telecom) 101055 6120 $2.63
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Calls barred from mobile phones.
Philippines (Philcom) 102 6 61 $2.63
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Philippines (ICC) 123 761 $2.63
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Poland 0 0800 611 1161 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Not available from some payphones.
  • Wait for second dial tone after dialling 06-(Hungary) or 0- (Poland).
Portugal 800 800 610 $3.07
  • Calls barred from mobile phones.
Russia 810 800 110 1061 $3.29
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Calls barred from mobile phones.
Singapore 8000 610 610 $2.52
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Slovak Republic 0800 006 101 $3.07
  • Calls barred from mobile phones.
Solomon Islands 08 611 $2.52 N/A
South Africa 0800 990 061 $2.85 N/A
Spain 900 990 061 $3.29
  • Not available from payphones.
  • Calls barred from mobile phones.
Sri Lanka 2449 499 $2.85
  • Add (11) area code when outside Colombo metropolitan area.
Sweden 020 799 061 $2.63
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
Switzerland 0800 55 5004 $2.85
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Excludes Liechtenstein.
  • Calls barred from mobile phones.
Taiwan 00801 610061 $3.29 N/A
Thailand 001 999 61 1000 $3.07
  • Not available from payphones.
Tonga 0800 611 $2.63 N/A
Turkey 0 811 288 0061 $3.07 N/A
Tuvalu 90061 $2.63 N/A
U.A.E 0800 11 61 $3.07
  • Local access fee may apply to access this service.
UK (Telstra) 0 800 856 6161 $2.52
  • Not available from some payphones.
  • May need to press * after this number.
UK (BT) 0 800 89 0061 $2.52
  • Not available from some payphones.
  • May need to press * after this number.
UK (CWC) 0 500 89 0061 $2.52 N/A
Uruguay 000 461 1 $3.07 N/A
USA (AT&T) 1 800 682 2878 $2.52 N/A
USA (Sprint) 1 800 676 0061 $2.52 N/A
USA (MCI) 1 800 937 6822 $2.52 N/A
USA (WORLDCOM) 1 800 201 8455 $2.52 N/A
Vatican City 800 172 610 $2.63
  • Not available from payphones.
  • Calls barred from mobile phones.
Venezula 0800 100 1610 $2.63 N/A
Vietnam 120 061 111 $3.07
  • May need to insert coins/card. May not be refunded at end of call. Timed/local call costs may apply.
  • Available at the main Post Office and some airports in Hanoi and HCMC.
  • Local access fee may apply to access this service.
Western Samoa 92610 $2.63 N/A
Zimbabwe 00 98960 $3.29
  • Not available from payphones.

For further information call 1300 362 162 or download the:

Things you need to know
  1. In some public phones, phone card or coins may be required and may not be refunded at the end of the call. Please note the charges, availability and functionality of this service may be affected by the telephone facilities of the country you are in. Some hotels may bar, divert or add a surcharge when you make a call use Australia Direct Reverse Charge. It is advisable to check with the hotel before using this service. Hotel surcharges may be avoided by using public telephones. Australia Direct Reverse Charge calls will incur an Operator Assisted call service fee of $4.25 per call. Rates are premium operator assisted rates, not based on 0011, 0015 or 0018. Telstra operators can advise you of the applicable per minute rate for the country you are calling from. For further pricing information in relation to Australia Direct Reverse charge rates call 1300 362 162.
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