HomeLine® Ultimate
Unlimited local and STD® calls on your home phone for one flat monthly fee.
-
HomeLine$3195per month
Complete -
HomeLine$3395per month
Plus -
HomeLine$4990per month
Reach -
HomeLine$8990per month
Ultimate -
HomeLine$2295per month
Budget 1
| Local calls (untimed) | Included1 |
| Call connection fee (for timed mobile and international calls) | 45c |
| STD® calls (per minute block) | Included2 |
| Calls to standard Telstra mobiles (24x7) (charged per minute block)3 | 36c per min Capped at 50c for the first 20 mins, anytime |
| Calls to standard non-Telstra mobiles in Australia (24/7) (per minute block)3 | 36c per min Capped at $1.50 for the first 20 mins, anytime Save with our HomeLine Mobile Value Pack |
| More details | Critical Information Summary |
| International calls | International Value Pack rates already included. Calls from 2c per min plus connection to international landlines and mobiles View international call rates |
Services included:
| MessageBank® | A personal answering service for your phone |
| 3–Way Chat | Chat with two people at once (call charges apply) |
| Call Waiting | Don't miss a call even when you're on the phone |
| Call Forward | Divert calls from your home phone to the number of your choice (call charges apply) |
| Call Return | Phone always rings at the worst possible moment? Answer it in your own time with Call Return (call charges apply) |
| Call Back (busy) | No need to waste your time trying someone's number over and over again if their number's engaged (call charges apply) |
| Call Number Display | Calling Number Display (CND) can help you identify who is calling by displaying the caller's phone number |
Connection and moving fees
| Existing phone line4 | No technician visit required | Standard Connection – First line $59 / Additional $59 Temporary Connection – First line $159 / Additional $159 |
|---|---|---|
| Technician visit required, no cabling work | Standard Connection – First line $125 / Additional $75.50 Temporary Connection – First line $225 / Additional $175.50 | |
| Technician visit required, cabling work needed | Standard Connection – First line $299 / Additional $179 Temporary Connection – First line $399 / Additional $279 | |
| New line needed4 | Technician visit required | Standard Connection $299 Temporary Connection $399 |
| Technician visit required – Telstra Velocity5 | Standard Connection – First line $299 / Additional $179 Temporary Connection – First line $399 / Additional $279 |
Transfer or connect your Telstra home phone and transfer your mobile services, BigPond® services and billing details to a new address.
Things you need to know
A payment processing fee is charged for Telstra bills paid by credit card. For Visa, MasterCard and American Express the rate is 1% of the payment amount, plus applicable GST. For Diners Club the rate is 2% of the payment amount, plus applicable GST. Some exemptions from this fee apply, including for eligible pensioner concession card holders. Visit our Bill Payment Fees FAQ for more information on this fee and the exemptions that may be available to you.
- HomeLine® Budget customers agree not to acquire services from other carriage service providers by dialing their access override code and must not acquire a broadband service from another service provider which is provided using line sharing technology.
- If few calls are made, this plan may not be the most appropriate for your needs because your average call costs may be higher than on another of our HomeLine plans. Please consider the range of plans available.
- Calls to Telstra Mobiles and calls to non-Telstra mobiles exclude calls to satellite numbers.
- Calls must commence in the capped time zone to be eligible for the applicable capped rate.
- Temporary connection charge applies if your home phone service is connected for three months or less. If you cancel your service within three months, you will need to pay the $100 difference between the Standard and Temporary Connection charges to correctly reflect your connection type. Additional charges may apply for items such as cabling past the first socket, trenching or more difficult installations. Additional line fee only applies if installed at the same time at the same premises and for the same customer as the first line.
- Where an additional telephone service is required but all ports for telephone services are occupied, an additional ONT will need to be installed. This will be treated as a new service.