Telecard®

The traveller's phone account
Telstra Telecard is a convenient calling card that enables you to make phone, fax and modem calls from most phones in Australia and more than 65 countries1. Telstra Telecard is issued free, and you can have your calls automatically billed to your business or home phone account with no monthly fees or credit charges.
- Find out about the many features of Telecard (DOC, 167kB) including how to change your PIN and abbreviated dialling.
- Order a Telstra Telecard
- Find out how to make calls:
Customer support
If you have any questions regarding your Telecard, we’re available to help you between 8am and 10pm AEST 7 days a week. An overnight voicemail / callback service is also available.
In Australia: for personal assistance call Telecard Customer Service on FREECALL™ 1800 038 000 (a free call from most fixed phones).
When overseas: for personal assistance, call the Telstra operator by dialling the Australia Direct access number for the country you are in and hold for the operator, then ask for a reverse charge call to 03 9632 6062. Alternatively, call the local service operator and ask for a reverse charge call to Australia on 61 3 9632 6062.
Download the Telecard User Guide and Terms (PDF, 1.87MB)
Download the Telecard Pricing Information Guide (PDF, 984kB)
Download the Telecard Pocket Guide (PDF, 608kB)
Things you need to know
- Some phones may require coin deposit to operate.

