Online Services - Contact Help

Help

Telstra Home Help Contact Us Online Services

Have you tried...

Forgotten username or password for My Account
Help with your bill
View itemised call details online
Change your billing address online
Find your account number
Set up paperless billing

My Account and MyInbox enquiries

For technical assistance and registration help, please chat with us online. If you're a business customer, please call us on 1800 017 715 (weekdays from 8am–5pm AEST).

Contact us online

Live Chat 24x7:

General enquiries
My Account login enquiries

CrowdSupport:

Ask the crowd

Social Media:

Chat with us on Facebook^®
Talk to us on Twitter™ 24x7

Call us

Call us for assistance

Search Keywords

within

Ask The Forums

Learn. Share. Discuss

Other Contacts

Telstra Business
Enterprise & Government

window.aPopunder = [['http://www.telstra.com.au/webforms/consumer-survey/index.cfm?REF=http://www.telstra.com.au/help/contact/online-services/', {window: {top:64, left:64, height:480, width:768}}]];