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Contact Us

Mobile Phones

For help with:

  • Product enquiries and sales
  • Accounts and payments
  • Fault repairs

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Home Phones

For help with:

  • Product enquiries
  • Accounts and payments
  • Fault repairs

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Online Services

For help with:

  • Online Billing
  • Telstra Shop Online
  • My Account

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BigPond® Internet

For help with:

  • Sales
  • Billing and accounts
  • Technical support
  • Order tracking

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Corporate Information

For information on:

  • Investments
  • Sponsorships
  • Supplying to Telstra
  • Telstra Business Partner Resource Centre
  • Telstra Wholesale
  • Contact the Office of the CEO

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Directory Assistance

For enquiries about:

  • Sensis®
  • Yellow Pages®
  • White Pages®
  • Telstra Directory Assistance
  • Other Directory Services

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Make a complaint or provide a compliment

  • Make a complaint - tell us about any issues or concerns you may have
  • Provide a compliment - share a positive experience

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Other Contacts

  • FOXTEL from Telstra
  • Payphones

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Service Status

Information on technical difficulties that may be affecting our Internet services.

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