Feedback and complaints

Feedback can be good or bad but it's always valuable. It helps us improve what we do, and understand what we're already doing well.

Positive feedback

Send us a compliment or positive feedback - we'd love to hear from you.

Tell us your positive feedback

More ways to share your feedback

Facebook icon Chat with us on Facebook at Telstra 24x7

Twitter icon Talk to us on Twitter @Telstra

 CrowdSupport Icon Share ideas and solve problems at CrowdSupport

Complaint

Contact us about your problem and we'll try to resolve it for you. We'd love the chance to make this right.

Make a complaint

I need some help

Get help or ask questions about your Telstra products and services.

Help and support icon Visit Help and Support

 CrowdSupport Icon Share ideas and solve problems at CrowdSupport

Business, government and enterprise feedback

window.aPopunder = [['http://www.telstra.com.au/webforms/consumer-survey/index.cfm?REF=http://www.telstra.com.au/help/contact-us/feedback/', {window: {top:64, left:64, height:480, width:768}}]];