Account and bill enquiries

Paying your bill

Have a question?

Contact us online

Call us

Telephone icon

All enquiries (within Australia)

13 2200

Your payment options

Online tools

Pay your bill

Report a payment

Request a payment extension

Get more help and resources

Billing and accounts help

Understanding the charges on your bill

Have a question?

Contact us online

Call us

Telephone icon

All enquiries (within Australia)

13 2200

Try our online support options

Online support tools

What do the charges on your bill mean?

Help with your bill

Manage your data

Get more help and resources

Billing and accounts help

Changing your details

Have a question?

Contact us online

Call us

Telephone icon

All enquiries (within Australia)

13 2200

Recharging your Pre-Paid service

Bereavement support

Telephone icon

Call us
All enquiries
(within Australia)

13 2200

 

 

Fax icon

Fax us

1300 556 737

 

Write to us icon

Write to us

Telstra Bereavement Support
Locked Bag 20026
Melbourne VIC 3001

 

 

Account services icon

Account Services

Access all your online services in one place.

 

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Help and Support

Find the answers to your frequently asked questions.

 

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CrowdSupport™

Share ideas and solve problems with our online community.

 

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Help with your bill

Learn all about your bill and how to read it.

 

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