Request a Business Payment Extension

Need more time to pay? If you are a Business customer with a 10-digit account number use the form below

We aim to process your request as soon as possible, however, if this form is submitted after 7pm it may take us up to one additional business day. Also, please note that any payment extension applies to the entire account balance, not just the overdue amount.

You're the main account holder or an authorised representative

Do you usually use direct debit to pay your bill? Please select any one option below.

Yes

Select the number of weeks you wish to extend your bill by: (optional)

Select the number of instalments:

Required field.

First name

Required field. Enter your first name Invalid field.

Last name

Required field. Enter your last name. Invalid field.

Email address

Required field. Please enter email address Invalid entry. Email must be in the format of "user@example.com".

Confirm Email address

Required field. Please enter email address Invalid entry. Email must be in the format of "user@example.com".

Mobile number (optional)

Invalid entry. Contact number must be at least 6 digits.

Account number This can be found on your latest Telstra bill.

Required field. Please enter Billing account number. These details can be found on your latest bill, or any billing email / SMS received Invalid length.

Date of birth Please enter date in dd/mm/yyyy

Business name on account (optional)

Invalid field.

Australian Business Number (ABN) This is an 11-digit number.

Required field. Please enter ABN. Invalid number. The ABN entered is not recognised.

Preferred contact method (optional)