T-Box features

Great value entertainment

The T-Box is a digital set-top box and personal video recorder which combines access to free-to-air TV channels in your area with the ability to rent the latest movies and TV episodes using your high-speed Telstra home broadband.

And there’s more ... you also get to choose the best viewing from BigPond® Internet TV channels, and BigPond Videos, plus apps like YouTube®.

 

Every night can be movie night

With thousands of movies and TV episodes to rent across a huge range of genres – including new release blockbusters – BigPond Movies has something for everyone to enjoy.

You'll never have to juggle movie screening times again, because you decide what you want to watch and when you want to watch it from the comfort of the couch.

 

Choose the way you watch with
Foxtel Go

Whether you are at home or on the go you can catch some of your favourite shows and sport with Foxtel Go (data charges apply).

Access to Foxtel Go is included on all Foxtel from Telstra and Foxtel on T-Box subscriptions via the Foxtel Go App.

Find out more

Foxtel Go

Add even more entertainment

Want even more entertainment on your T-Box? Eligible customers can add Foxtel on T-Box and get access to up to 30 of the most popular channels. From kids' entertainment to the best in sport, music and news, there's something to keep everyone in the family entertained.

We have a range of packages to choose from, all available without having to commit to a long-term contract.

More about Foxtel on T-Box

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Score more sport

Get the latest sporting news, coverage and action direct to your TV.

More about Foxtel on T-Box

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Your media on the big screen

My Media lets you connect your compatible home media files to your TV.

More about My Media

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Access apps

Access apps such as My Media, YouTube, AFL Game Analyser and Picasa (data charges may apply).

More about apps

How to get T-Box
Get it in a bundle

Foxtel on T-Box is included for 24 months with our Telstra Entertainer Bundle range

Get it on its own

Pay by the month or buy it outright

Combine Foxtel on T-Box with broadband and home phone

Combine a T-Box with your home phone and internet on a Telstra Entertainer Bundle range plan and we’ll include the Foxtel on T-Box Get Started pack for 24 months.

You can then pick additional packs at time of purchase.

Bundles with Foxtel on T-Box start from

$120 per month

Minimum cost over 24 months $2939 including a $59 activation fee for new Telstra home broadband customers.

Explore bundles

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Get a T-Box on its own

Pay by the month

Pay for your T-Box in monthly instalments. Then just select the entertainment options you want.

$15 per month

For 24 months.
Minimum cost $360.
For customers with a high-speed Telstra home broadband service.
Foxtel on T-Box packs not included.

Buy now

Buy it outright

Get your T-Box with no fixed term contract, and no more to pay.

Then just add the Foxtel from Telstra packages you want. Requires a high-speed Telstra home broadband service.

$360

One-off payment
Foxtel on T-Box not included.

Buy now

Now, immerse yourself in amazing entertainment

Once you have registered your T-Box you can sign up for BigPond Movies online to get the most out of your home entertainment.

Eligible customers can then pick the Foxtel on T-Box packages that suit or rent BigPond Movies and TV episodes.

Register now or  Log in to your account

BigPond Movies logo

Questions about T-Box? We can help

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24x7 Chat

Let your fingers do the talking. Chat to a consultant online 24x7.

Chat now

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Call 1800 004 461

Prefer to talk to someone over the phone? We're here to answer your questions about T-Box.

Call now

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CrowdSupport®

Have a question about T-Box? Ask our customers.

Go to CrowdSupport

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Help & support

Your online help desk to support you with FAQs and support articles.

Go to help

Things you need to know

T-Box

In order to get a T-Box, Telstra customers:

  1. Must have an eligible BigPond® Broadband service and be connected to the modem via an Ethernet or Wi-Fi connection. Telstra recommends an Ethernet connection for best experience. Where the use of an Ethernet connection is not possible we recommend the use of a Home Network Extender (Powerline or Ruckus).
  2. Need to pass our service qualification checks. These checks can be performed by our customer service staff in store or by calling 1800 004 461.
  3. Need to be in a digital TV reception area. For more information see www.digitalready.gov.au
  4. Need to have a registered BigPond Movies account. To access BigPond Internet TV channels, BigPond Movies and TV shows on demand, BigPond videos on Demand and YouTube, you will need to complete the Movies activation process to access BigPond Movies. Simply log in with your BigPond Broadband username and password, and choose your billing method. BigPond Internet Channel Streaming and downloading is unmetered for BigPond Broadband members.

Foxtel on T-Box

In order to get Foxtel on T-Box:

  • Telstra customers need an activated T-Box
  • customers need to check their Foxtel on T-Box Eligibility online. Foxtel on T-Box Eligibility checks can also be performed by our customer service staff in store or by calling 1800 004 461
  • Foxtel on T-Box Service is available in selected areas
  • Telstra customers must have a 13 digit account number and a BigPond Turbo® Cable, Velocity or BigPond ADSL2+ plan greater than 5GB
  • customers must pass a Service Qualification check and their TV and premises must meet minimum requirements
  • the T-Box must be connected to the modem via an Ethernet connection. Telstra recommends an Ethernet connection for the best experience. Where the use of an Ethernet connection is not possible we recommend the use of a Home Network Extender (Powerline or Ruckus)
  • customers need to ensure that your BigPond Broadband plan suits your needs, based on your household's Internet usage
  • if the speed of your BigPond Broadband service has been slowed because you have exceeded your BigPond plan's monthly usage allowance, the Foxtel on T-Box and any other Internet based services on T-Box will not work until the start of the next billing cycle
  • customers can subscribe for as little as one month and change your packages once per billing cycle to suit your needs. Eligible customers can subscribe or unsubscribe online at: telstra.com/tboxsetup
  • Foxtel on T-Box makes it easy with no fixed term Foxtel contracts and no termination charges when you cancel your service.

Viewing experience

  • Customers will not be able to record, pause, rewind Foxtel on T-Box channels
  • The viewing experience of your Foxtel on T-Box channels are subject to some broadband network conditions. The conditions you need to note include:
    • speed of the Internet connection. The quality of Foxtel on T-Box streaming is dependent on the speed of your Internet connection which may change based on time of the day or other Internet usage occurring. If there are multiple devices (such as gaming consoles, file downloading, etc.) using your Internet connection the Internet connectivity to your T-Box may be impacted resulting in a poor viewing experience
    • whilst Foxtel on T-Box is unmetered, if your BigPond Broadband service has been slowed because you have exceeded your monthly usage allowance, speeds will be slowed for all usage and any Internet based services on the T-Box will no longer work, including Foxtel on T-Box.
  • Unavailable Programs – the Foxtel on T-Box service may be required to black out specific programming, from time to time. This is because Foxtel may not have the legal right to broadcast the program over the internet. For a full selection of programs that will be blacked out please visit www.foxtel.com.au/whats-on/blackout/

Eligibility

T-Box

Customers need an eligible BigPond Broadband service and to pass our service qualification checks. These checks can be performed by our customer service staff in store or by calling 1800 004 461.

Foxtel on T-Box

Check your Foxtel on T-Box Eligibility online. Foxtel on T-Box Eligibility checks can also be performed by our customer service staff in store or by calling 1800 004 461.

Apps

Metered content

YouTube clips, TuneIn Radio, Picasa and AccuWeather are metered and will count towards your monthly BigPond Broadband usage allowance. There's a Parental Control feature to block unauthorised access.

Terms and Conditions

Check your T-Box Terms and Conditions (PDF, 315kB).

Foxtel Go: Must meet minimum browser and operating requirements. Check our FAQs for details. Data charges may apply.

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