Disability Services

Hearing

Hearing Loss

If you have a hearing impairment that means you are unable to easily use a standard telephone handset, Telstra supplies a variety of products specifically designed to assist you.

Disability	Disability Equipment Program Products	Other ways to help you stay in touch
Difficulty hearing incoming ring	Telstra's Standard Rental Phone Big Button/Multi-Purpose phone General Purpose Alarm	Cordless Phones Mobile Phones Answering Machine MessageBank® Fax Machines Calling Number Display Rental Phone Call Return Extension Ringer Telstra Smart Payphone
Difficulty Hearing Incoming Speech	Telstra's Standard Rental Phone Big Button/Multi-Purpose phone	Cordless phone

Deaf

If you are deaf, there are specific products available that may help you to access the standard telephone service.

Disability	Disability Equipment Program Products	Other ways to help you stay in touch
Cannot hear incoming ring	Visual Alert	Fax Machines
Cannot hear incoming speech	Teletypewriter (TTY) Uniphone Miniprint Superprint Braille TTY Large Visual Display TTY Computer Modems	Fax Machines Duet® - Phone & Fax Multiple Number Mobile Phone Short Messaging Service (SMS) Vibrate alert Memo service Digital fax and data Online SMS/MMS (MyInbox) QWERTY keypad Telstra hiptop BigPond™ Smart Ring TTY Payphones

People with a Cochlear Implant

If you have a Cochlear Implant you can apply for a Cochlear Implant Telephone Adaptor through Telstra's Disability Equipment Program.

Disability	Disability Equipment Program Products	Other ways to help you stay in touch
Difficulty hearing incoming speech	Cochlear Implant Telephone Adaptor	Fax Machines Duet® - Phone & FaxMultiple Number Mobile Phone Short Messaging Service (SMS) BigPond™ Smart Ring

Apply for Equipment

Contact Telstra's Disability Enquiry Hotline to apply for equipment through Telstra's Disability Equipment Program.