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OverviewTelephone CSGTelstra Mobile Service Commitment

Telstra's Commitment to Customer Service Excellence.


Telstra is committed to achieving customer service excellence. In particular, we have implemented two Customer Service Guarantee schemes:

  • Legislated Customer Service Guarantee for Standard Telephone Services
  • Telstra Customer Service Commitment for Telstra Mobile Services.

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    | Overview || Telephone CSG || Telstra Mobile CSG |