Fixed Phones
Residential (Home)
| Type | Website | FAQs | Phone | |
|---|---|---|---|---|
| Product Enquiries | Visit site | FAQs | Email Us a Question | 13 2200 |
| Accounts & Payments | - | FAQs | Email Us a Question | 13 2200 |
| Online Bill | Visit site | FAQs | Email Us a Question | 1800 266 000* For Callers outside Australia only: +61292420275 |
| Complaints | - | - | Email Us | 13 2200 |
| Repairs & Faults | Visit site | - | - | 13 2203 |
| Moving or Relocating | Visit site | FAQs | Email Us a Question | 13 2200 |
Business
| Type | Website | FAQs | Phone | |
|---|---|---|---|---|
| Product Enquiries | Visit site | FAQs | Email Us a Question | 13 2000 |
| Accounts & Payments | - | FAQs | Email Us a Question | 13 2000 |
| Online Bill | Visit site | FAQs | Email Us a Question | 1800
266 000* For Callers outside Australia only: +61292420275 |
| Complaints | - | - | Email Us | 13 2000 |
| Repairs & Faults | Visit site | - | - | 13 2999 |
| Conferencing | Visit site | - | - | 1800 011 080* |
Enterprise & Government
| Type | Website | FAQs | Phone | |
|---|---|---|---|---|
| Sales & Service | Visit site | - | Email Us | 13 2253 |
| Accounts & Payments | - | FAQs | - | 13 2253 |
| Complaints | - | - | Email Us | 13 2253 |
| Repairs & Faults | - | - | - | 13 2255 |
| Conferencing | Visit site | - | - | 1800 011 080* |
* A free call from most fixed phones.
