Cyber safety

We want everyone to enjoy the benefits of being connected.

Following is a range of cyber safety resources to help equip you with the knowledge, skills and confidence to have a positive experience in the digital world.

We hope these tips and information help to ensure you stay actively involved in being safe online.

Gordon Ballantyne
Chief Customer Officer

Telstra Safe Connections

Helping women impacted by domestic violence to stay safely connected. Telstra has partnered with the Women’s Services Network (WESNET), Australia’s peak body for domestic and family violence services, to help women impacted by domestic violence to stay safely connected. Telstra will provide smartphones, pre-paid credit and information on the safe use of technology to WESNET who will distribute them to partner agencies across the country that work directly with clients impacted by domestic violence.


Watch the Safe Connections video

If you or someone you know is experiencing domestic violence:

  • In an emergency call the police 000
  • Call 1800 RESPECT (1800 737 732) to speak to a trained counsellor from the National Sexual Assault, Domestic and Family Violence Counselling Service
  • Access online counselling at


Read the Safe Connections mobile tips (PDF, 1.87MB)

Useful links

Report misuse of service - tell us about online scams, hacking, spam, viruses and other misuse of our services.

Telstra Online Security - a suite of tools that helps keep you and your family safe online. Available to Telstra broadband customers.

Smart Controls - set restrictions on mobile internet browsing, voice calls, SMS and MMS, for any mobile service on your post-paid account.

Cybersmart - the Australian Communications and Media Authority's national cyber safety education program. For children, young people, parents, teachers and library staff.

eSmart - a cyber safety behaviour-change initiative of the Alannah and Madeline Foundation, aimed at schools and libraries.

Government's Cybersafety Help Button - a shortcut to online help and advice, for use on computers, mobile devices, and school and library networks.

Security FAQs - some more Telstra tips on staying safe online.

Wesnet - Women's Services Network


window.aPopunder = [['', {window: {top:64, left:64, height:480, width:768}}]];