Say G'day™ User Guide
Our user guide will help you answer a wide range of questions. For further information, call Telstra Customer Service on FREECALL™ 1800 616 606 (a free call from most fixed phones).
- Download the Say G'day User Guide (PDF, 347KB)
Say G'day User Guide
- How to Make a Call
- Voicemail
- Top up Your Say G'day Card
- Using BPAY
- Check Your Balance and Other Details
- Things You Need to Know
Introduction
- Say G'day calling cards are sold on the terms in the Calling Cards section of Our Customer Terms (available for inspection at most Telstra Shops or at www.telstra.com.au/customerterms/index.htm) and the Things you need to know section in this user guide. A copy of the user guide is available at the point of sale which you should read. Purchasing an electronic card or a card online, or opening the package of a physical card, indicates that you are aware of and accept these terms.
- Do not accept a Say G'day calling where the package has been opened or tampered with.
- Subject to Telstra withdrawing services to any place for which you have specifically bought your card, your card being faulty or any rights you have at law, once the package is opened or tampered with, the card is non-refundable.
- The card is valid until the earlier of the end date set out on the card or 12 months from first use. After this time unused credit is forfeited.
- Say G'day cards can be used in Australia from most touchtone phones for local, national long distance, mobile (including calls to and from global and satellite services) and international calls from Australia.
- Say G'day cards cannot be used to call 1900 or 0500 numbers, operator assisted calls or calls from pre-paid mobiles.
Customer Service
For assistance call Telstra Customer Service on FREECALL™ 1800 616 606 (free call from most fixed phones).
Things you need to know
Super Buzz™ and Say G'day™ trade marks of Cardcall Pty Ltd. Used under license ™ Trade mark ® Registered Trademark of Telstra Corporation Limited ABN 33 051 775 556.
