Fixed-Line Connections
Do you need to organise a business phone service?
- If you have moved into new premises, call 1800 104 046
- If you are planning to move, find information on moving your phone service with these frequently asked questions
- If you want to connect an additional phone service at your premises, call Telstra on 1800 104 046
- If you want a flexible telecommunications solution that can manage phone, fax, internet, EFTPOS and data, consider upgrading your phone service to ISDN 2
Connection charges
| Description of business service | Connection charge for first service1 | Connection charge for each additional service2 |
|---|---|---|
| Telephone line connection A working telephone socket exists from a previous connection and a Telstra technician is not required to visit your business property or premises. |
$59 | $59 |
| Telephone line connection and a technician visit A previous telephone service was previously connected at your business premises and a Telstra technician is required to visit your business to reconnect existing suitable cabling at the main distribution frame (MDF) or first socket where no MDF exists |
$125 | $75.50 |
| New telephone line connection A telephone service has not previously been connected at your premises (although we may have previously installed cabling to your property or premises and you may be able to hear a dial tone). |
$2993 | $179 |
| Telephone line connection and a technician visit with cabling work A previous telephone service existed at your premises and one of our technicians is required to visit your property or premises to install or work on the cabling up to the MDF or first socket where no MDF exists. |
$2993 | $179 |
Want to know more?
- Call 1800 104 046
Things you need to know
- Connection charge for first service.
- Connection charge for each additional service connected at the same time (same premises, same customer).
- Additional charges may apply for items such as: cabling past the main distribution frame (MDF) or first socket where no MDF exists; trenching; or more difficult installations.
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