Telstra Mobile Payments
Telstra Mobile Payments is a fast, simple and secure way to receive business payments. The service processes customer payments made by credit card, charge card and Visa and MasterCard debit cards1 on a mobile handset using the Telstra Next G™ mobile network.
Transactions are processed using a compact card-swipe device, called the 'T-Pad'. The T-Pad works with an application that is downloaded onto a compatible mobile handset or PDA.
Customers' card information is securely transferred from the T-Pad to your mobile phone. From your phone, the transaction is verified by your financial institution, using the same level of encryption as internet banking.
- Key benefits
- Pricing
- Compatible financial institutions
- Merchant Agreement and Merchant Account
- Compatible Next™ G handsets
- Want to know more?
Key benefits
Telstra Mobile Payments can benefit your business by:
- Improving your cash flow, through collecting card payments from your customers quickly when you are still 'on-site'.
- Increasing business mobility, by reducing the hassles of office-based payments-procession. Telstra Mobile Payments removes the need for traditional paper-based machines, call-in credit authorisations or processing cash and cheque payments.
- Eliminating time spent chasing late payments.
- Maintaining customer confidence, by adhering to the same security standards as commonly used in Internet banking. Card details are also fully encrypted, ensuring no information is stored on the mobile phone or T-Pad when the card is swiped. This reduces the potential for fraudulent transactions.
Find out more about Telstra Mobile Payments
Pricing
Purchasing the T-Pad
If you already have a Next G™ compatible handset connected to an eligible Telstra business or corporate mobile service plan, you simply pay $299 to purchase the T-Pad outright.
If you're also purchasing a Next G™ compatible handset and connecting it to an eligible 24 month Business or Corporate Plan, you can pay off both your handset and T-Pad on Telstra's Mobile Repayment Option over 12, 18 or 24 months.
Telstra Mobile Payments Service
Telstra has two subscription charging options for the Telstra Mobile Payments service:
- $35 per month for 24 months2
- $45 per month casual
This monthly fee is the charge for using the Telstra Mobile Payments service to process card transactions each month3.
Compatible financial institutions
Telstra Mobile Payments is compatible with most major financial institutions4.
Merchant Agreement and Merchant Account
You must have a Merchant Agreement and Internet Merchant Account with one or more approved financial institutions nominated by you, before you can connect your Telstra Mobile Payments service.
Your Merchant Agreement will set out the terms on which your financial institution or card company will process card payments on your behalf, and the transaction fees associated with use of your Internet Merchant Account (an online account through which payments are processed)5.
Where you intend to accept Amex and Diners Club card payments, you must have a Merchant Agreement and Internet Merchant Account directly with Amex and Diners Club.
Compatible Next G™ handsets
Telstra Mobile Payments is available on a range of compatible handsets and devices, including the Samsung i601 (BlackJack), Nokia 6120, Palm Treo 750, i-mate JASJAM, Motorola V3xx and Motorazr Maxx V6. Additional Next G™ handsets are expected to become available shortly.
Latest handsets:
- Nokia 6120C
- Motorola V3XX
- Motorola V6 MAXX
- Palm Treo 750
- Nokia E51
- Motorola V9
- HTC Neon
- Nokia N95
- ZTE 159
Want to know more?
- Call 1800 453 283 for sales, set-up or usability enquiries
- Email the Business Solutions Helpdesk
- Contact your Telstra Business Account Representative
- Telstra Mobile Payments FAQ's
- Telstra Mobile Payments user guide (PDF, 973KB)
Things you need to know
- As at 24/10/07, credit and charge cards from Visa, MasterCard, American Express and Diners Club are accepted. Also accepted are Visa and MasterCard debit cards. Acceptance of certain cards may change from time to time.
- The minimum cost is $1,139, plus the cost of a compatible Next G™ handset and eligible mobile plan.
- These monthly charging options do not cover any transaction or other fees you may be liable to pay your financial institution or card company for processing card payments. You must also have an eligible Telsta Business or Corporate mobile plan, which is charged separately.
- It is important you check the terms of your Merchant Agreement to determine whether you are required to seek further formal approval from your financial institution to use the Telstra Mobile Payments service.
- It is important you understand the terms of your Merchant Agreement, in particular the situations in which your financial institution may allocate 'charge-back' liability to you (such as for fraudulent, unauthorised or erroneous transactions).
™ Trade mark in Australia of Telstra Corporation Limited.

