Telstra Analyser® Online
Telstra Analyser® Online is a web-based, call traffic analysis tool specifically designed for Telstra's inbound services, including Priority One3, Priority 1300, Freecall One8, Freecall 1800, InfoCall 190, International Freecall, SecuriDial and Callex.
This tool enables you to create reports and graphs based on your call traffic. It provides information on the origin of incoming calls, call termination points and call handling times. This information can help you evaluate the effectiveness of your marketing campaigns and optimise staffing levels.