Switch to Telstra

Q: Is it easy to switch to Telstra?

A: Yes. You can switch your business fixed phone services, Foxtel, internet and mobile phones.

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Q: Do I have to pay to switch to Telstra?

A: Telstra does not charge a fee to switch your long-distance calls or fixed phone services from a reseller to Telstra, nor do we charge you to port your mobile to Telstra. There may be additional costs if you require re-wiring for your business phone or other services.

Also, there may be consequences arising from the transfer of your service to Telstra. For example, your current service provider may require you to pay an early termination fee. It is your responsibility to check the terms and conditions of any existing contracts with your current provider.

For more information contact 13 2000.

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Q: What benefits can I receive if I switch to Telstra?

A: You can combine your eligible Telstra Business services on a Telstra Single Bill and save up to 10%. Our Business Reward Options are an exciting way to thank you for having your services with us and trusting us to meet your business communication needs.

• Learn more

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Q: Who can I contact for help with switching to Telstra?

A:

• Business enquiries: 1800 125 593
• Mobiles: 125 111
• Business broadband: 1800 655 744

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Q: How do I switch my office phone to Telstra?

A: It's easy to switch your business phone service to Telstra. Simply choose a BusinessLine® plan that suits your call needs and budget. With new plans and great calling options, our range of BusinessLine® fixed-line calling plans offer even more choices, more value and more control.

• Learn more

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Q: Will someone need to come to my business if I switch my fixed phone services to Telstra?

A: This will depend on your current setup. The majority of fixed-line orders do not require a technician to come to your business.