Mobiles Downloads

Here you can download the latest BlackBerry handset and desktop software, service packs and hot fixes.

BlackBerry 8100 and 8800 MMS and WAP software upgrade

If you are currently using the Blackberry 8100 and 8800, and have never activated Blackberry email on your device, we recommend downloading this upgrade, which provides improvements to MMS and WAP capabilities.

First, you need to check the software version currently on your device:

1. Go to the Options menu and select About
2. Check the version number displayed
3. If your version number is v4.2.101 your device already contains this software upgrade and you do not need to take any further action
4. If your version number is lower than v4.2.101 we recommend downloading this upgrade

Please note this upgrade is a 68MB file and requires to be downloaded to a desktop or laptop device before upgrading the BlackBerry using a USB cable.

• Download the upgrade from the RIM Software download page for Telstra customers

Next, install the software. This is an overview of the instructions on the RIM device support page and was current on 16 October 2007.

1. Choose BlackBerry Pearl 8100 Smartphone or BlackBerry 8800 from the list
2. Click the download link for the package (version number 4.2.1.164)
3. Follow prompts to download onto your PC
4. Once it has downloaded, open your BlackBerry Desktop Manager (Desktop Manager comes with BlackBerry devices and enables management of software, settings and configurations)
5. Connect the device to your PC with the USB cable and type in device password
6. In Desktop Manager, select Application Loader and follow the prompts to transfer the software from the PC to your BlackBerry device
7. You will know the software has downloaded correctly to your phone by going to the Options menu and selecting About. The version number should now read v4.2.101.

For more information and assistance, please call 125 111¹ or contact your Telstra Business Account Representative.

• View BlackBerry devices
• Learn more about BlackBerry downloads
• View our BlackBerry frequently asked questions

Select a device below to view the tutorials:

• BlackBerry 8700g

• BlackBerry 7290

• BlackBerry 7100g and 7130g

• BlackBerry 7230

• BlackBerry 7730

• BlackBerry 7250

• BlackBerry 7130e

• Siemens SK65

• Nokia 9300

• Nokia 6820

White papers

The BlackBerry Enterprise Server works with IBM Lotus Domino, Microsoft Exchange and Novell GroupWise collaboration software to give IT departments centralised management of the BlackBerry solution. BlackBerry Enterprise Server software is built to grow as your network grows, offering centralised administration and end-to-end security.

• System requirements for BlackBerry Enterprise Server v4.0 with Microsoft Exchange^‡ (PDF 287KB)
• System requirements for BlackBerry Enterprise Server v4.0 with IBM Lotus Domino^‡ (PDF 338KB)
• System requirements for BlackBerry Enterprise Server v4.0 with Novell GroupWise^‡ (PDF 162KB)
• BlackBerry Security Whitepaper v4.0^‡ (PDF 610KB)
• Feature overview of BlackBerry Enterprise Server v4.0 with Microsoft Exchange^‡ (PDF 1.2MB)
• Feature overview of BlackBerry Enterprise Server v4.0 with IBM Lotus Domino^‡ (PDF 1.3MB)
• Feature overview of BlackBerry Enterprise Server v4.0 with Novell GroupWise^‡ (PDF 682KB)
• ICT security policy for the use of BlackBerry by the Australian Government (PDF 248KB)

• Learn more about BlackBerry Enterprise Solution

White papers

The Good Mobile Enterprise Solution boasts AES security, easy installation and full integration with your existing IBM Lotus Domino or Microsoft Exchange email server.

It is designed to grow as your network grows, offering centralised administration and end-to-end security.

• Good Messaging Server software guide for Microsoft Exchange^‡ (PDF 3.2MB)
• Good Messaging Server software guide for IBM Lotus Domino (PDF 1.8MB)
• Good Mobile Defense guide^‡ (PDF 504KB)
• Good mobile intranet guide for Microsoft Exchange^‡ (PDF 1.3MB)
• Good Security white paper^‡ (PDF 340KB)

For further technical advisories and white papers on the Good Mobile Enterprise Solution, visit www.good.com.

• Learn more about the Good Mobile Enterprise Solution

You can download the i-mate™ JASJAM upgrade and access new features by visiting the i-mate™ support website. Alternatively, the software is also available on CD and can be ordered from the i-mate™ support website.

Selected Telstra stores and dealers will have specialist i-mate representatives on hand to give you in-person help at nominated times. Please refer to the i-mate™ support website for further information. If you need in store assistance, please allow up to half an hour to complete the full software upgrade. It is a good idea to back up all your personal data via Microsoft ActiveSync® beforehand.

If you do not upgrade your i-mate™ JASJAM you will still be able to make and receive calls and use email and other applications. However, you may find voice calls are interrupted by mobile data services such as email.
 

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