Live Online Assistance

Chat with an online consultant today

Our Online Assistance team can provide advice on your service, answer your questions and provision products and services live – in real time – on your computer.

Telstra's online consultants can help you with the following:

  • Mobiles (phones and plans)
  • Office phones (systems, services, plans and phones)
  • Fixed business broadband
  • Mobile business broadband
  • Special offers
  • My business needs

This service is available Mon-Fri, 8.30am-6pm AEST excluding public holidays.

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