Receptionist
Telstra IP Telephony provides receptionists with new ways of managing and screening inbound calls through a PC-based Console application, specifically developed for receptionists and attendants to provide greater power, control and flexibility.
Quick reference guides
Single page guides outlining the main features, together with explanations of the buttons/icons.
miReception
Installing and Uninstalling miRECEPTION Quick Reference Guide (PDF, 596kB)
miReception Call Centre (PDF, 171kB)
Feature guides
Single page guides outlining the main features, together with explanations of the buttons/icons.
miReception
Exploring miReception Feature Guide (PDF, 427kB)
miReception Managing Calls Feature Guide (PDF, 307kB)
Attendant Console / Call Manager
User manual
The User manual provides extensive operating instructions on miReception features and functionality
Application downloads
Download Telstra IP Telephony desktop client applications which add flexibility and advanced features to your Telstra IP Telephony service.
miReception
To be able to use miRECEPTION, you need:
- administrator access rights for your PC (to allow the installation to occur) check with your Customer Administrator
- a software licence to use the client, based on the TIPT feature packs you have assigned
- to meet minimum software and hardware requirements
For instructions on how to install and use the console, refer to the miReception or Attendant Console Feature Guides.
Further support
For “How-to” support the How-to Help Desk can be contacted on 1800 648 116 from 8am to 8pm AEST.
If you are experiencing any problems please contact your Customer Administrator.
If you cannot resolve your issue or problem using the resources on this website, contact the Telstra IP Telephony Helpdesk - 1800 287 289 24 hours per day.
Contact channels
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Business
1800 334 884 -
Enterprise
1300 835 787 -
Business Live Chat 24x7
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CrowdSupport
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Email us
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Visit a store
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