Telstra - Receptionist - TIPT Resources

Telstra IP Telephony provides receptionists with new ways of managing and screening inbound calls through a PC-based Console application, specifically developed for receptionists and attendants to provide greater power, control and flexibility.

Quick reference guides

Single page guides outlining the main features, together with explanations of the buttons/icons.

miRECEPTION

Using miRECEPTION Quick Reference Guide (PDF, 322KB)

miRECEPTION Keyboard Shortcuts (PDF, 65KB)

Feature guides

Single page guides outlining the main features, together with explanations of the buttons/icons.

Attendant Console / Call Manager

Attendant Console / Call Manager Feature Guide (PDF, 502kB)

User manual

The User manual provides extensive operating instructions on miReception features and functionality

miReception User Guide (PDF, 2.0MB)

Application downloads

To be able to use this client, you need to have the runtime version of Java installed on your computer. If you don't have it already, it should be downloaded automatically when you type in the URL.

Please note that Oracle Java version: Java Runtime Environment 1.6 Update 19 or later may be used.

Java Download

For instructions on how to use the miRECEPTION client, refer to the miRECEPTION videos and User guides.

For “How-to” support the How-to Help Desk can be contacted on 1800 648 116 from 8am to 8pm AEST.

If you are experiencing any problems please contact your Customer Administrator.

If you cannot resolve your issue or problem using the resources on this website, contact the Telstra IP Telephony Helpdesk - 1800 287 289 24 hours per day.

Receptionist