Help & Support

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Phone Users

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Power tools for your phone system

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Telstra IP Telephony provides phone users with new ways of managing their services through the combination of handsets, desktop clients, personal web pages and voice messaging to provide greater power, control and flexibility in communicating with others.

Label: Quick reference guides

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Label: Feature / User guides

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Label: Application downloads

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Application downloads

Download Telstra IP Telephony desktop client applications which add flexibility and advanced features to your Telstra IP Telephony service.

Telstra Telephony Toolbar

To be able to use the toolbar, you need:

  • administrator access rights for your PC (to allow the installation to occur) – check with your Customer Administrator
  • a software licence to use the toolbar, based on the TIPT feature pack you have assigned (not available to Basic Pack users)
  • to meet minimum software and hardware requirements

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Further support

For “How-to” support the How-to Help Desk can be contacted on 1800 648 116 from 8am to 8pm AEST.

If you are experiencing any problems please contact your Customer Administrator.

If you cannot resolve your issue or problem using the resources on this website, contact the Telstra IP Telephony Helpdesk - 1800 287 289 24 hours per day.

Contact channels

Useful links

TIPT CommPilot
crwodsupport