Configuring Your Service
Important Note: We cannot book a technician and/or trainer until you have completed this form and returned it to your Project Manager.
When you deploy your new TIPT service into your business, you will need the following important information. We request that you complete this Configurator to help ensure a successful implementation. You must submit the results by email to your Telstra Project Manager prior to any appointments for installation and training.
Download the TIPT Configuring Your Service Quick Setup Guide (PDF, 409KB)
Further support
For “How-to” support the How-to Help Desk can be contacted on 1800 648 116 from 8am to 8pm AEST.
If you are experiencing any problems please contact your Customer Administrator.
If you cannot resolve your issue or problem using the resources on this website, contact the Telstra IP Telephony Helpdesk - 1800 287 289 24 hours per day.
Contact channels
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Business
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Enterprise
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Business 24x7 Chat
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CrowdSupport
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Email us
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