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Professional Services

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Maximise the value of your ICT environment, now and in the future

As technology becomes more complex, it poses complex questions. Is your current ICT environment delivering best value? Can it accommodate new capabilities? Can these be provided at low-risk? Will your investment deliver long term value? Professional Services can provide the answers by helping you manage the technology lifecycle end-to-end.


We offer Information Technology Infrastructure Library (ITIL) aligned support, best practice methodologies and processes that adhere to defined performance metrics. Our expertise spans Telstra and third party services across cloud, security, networks, collaboration, conferencing and enterprise mobility across these practice areas:
• Consulting
• Design
• Program and Project Management

We consult on projects large or small and help build technology roadmaps. Our deep experience in project scoping and delivery, through to detailed design can help you achieve your goals on time, within budget and with less risk.
 

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How we can help you be more efficient, agile and competitive

Reassurance of best practice: Our ITIL aligned Service Management Framework, best practice methodologies and processes will help deliver maximum value for your solution, all with minimal risk and time to completion

Gain a clearer picture: We can cut through the maze of technology choices to help you understand the best fit for your current situation and future objectives.

Improve return on technology investment: We can recommend and deploy fit-for-purpose solutions that help you innovate, consider your business goals, technology lifecycle and budget to maximise efficiency and value.

Comprehensive help when you need it: Access our expertise, processes and technology when you need to reduce the cost of maintaining in-house specialists, accreditations and technologies.
 

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BYOD Consulting

Staff increasingly want to use their own devices, but how do you provide secure access to your network? Which devices should be allowed, and how do you support them cost-effectively?

 

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Cloud Consulting

Today's successful business depends upon being able to access and harness the latest technology. So when it comes to growing your organisation and upgrading your ICT environment, you want to do it right. That's where we come in.

 

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Collaboration & Conferencing Consulting

Take advantage of our vast expertise across multiple industries to choose the most appropriate solution for your situation.

 

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Customer Contact Consulting

Our experts help you get the most out of your contact centre systems and processes, helping you to save time and money.

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Network Consulting

Network Consulting Services can streamline your technology for better performance and user experience, while helping to drive down costs.

 

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Security Consulting

Last year your company suffered a security breach. If the attack hadn’t been stopped in time it could have damaged the company reputation, led to financial loss and compromised your intellectual property.

 

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Our deep expertise across the full ICT spectrum delivers:

A holistic approach
We provide a broad range of expert resources across multiple disciplines that span multiple facets of your business and technology to optimise outcomes. We also leverage our partnerships with leading technology vendors.

Experience where it counts
Take advantage of our deep network, design and architecture, solution insight and program and project management across diverse industries, business activities, and even geographies.

A proven record
Use our proven expertise designing, deploying, managing and improving some of the largest and most complex ICT environments in Australia - including our own.

People, processes and technology you can depend on
Our teams comprise more than 3,700 technical specialists and 825 project specialists who follow vendor and international best practice methodologies and processes.
 

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Chat to your Account Executive

We're available Monday to Friday, 9am–5pm, to answer any of your sales and account enquiries.


Call 1300 835 787
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