Telstra Mobile Connect Solution

Telstra Mobile Connect means your mobile staff can easily access business applications when out of the office, while helping IT managers control multiple smart mobile devices. It can help increase the productivity and responsiveness of your mobile workers, while also potentially reducing the burden on your IT staff.

Telstra Mobile Connect allows you to run business applications such as Microsoft ActiveSync over SSL (Secure Sockets Layer) with no excess usage charges when devices are in Australia on the Telstra Next G® network¹. For other applications that do not use SSL, an internet data allowance is provided². Use the plan with a wide array of compatible smartphones and tablets (including Microsoft Windows® Phone, Apple® iOS, Android™ and Nokia Symbian).

To manage smartphones and tablets remotely, you can log in to the Telstra Mobile Device Management online portal available exclusively with Mobile Connect³. The Mobile Device Management portal allows IT managers to perform routine administration quickly and simply for a range of compatible devices. We also provide a single point of contact for easier resolution of technical device issues across multiple operating systems.

Telstra Mobile Connect is ideal if you need to manage a wide range of devices:

Simplify management

The Telstra Mobile Device Management Portal enables you to perform a variety of administrative tasks for your fleet of compatible devices. Depending on the device, you can set security policies or configure and manage software without the cost of deploying and running in-house support systems.

Improve visibility

Depending on the device, the Mobile Device Management Portal enables fleet managers to easily keep track of multiple devices as well as their current security and update configurations.

Reduce the burden on your IT staff

Your nominated IT representative can draw on helpdesk support for eligible devices direct from us instead of chasing multiple vendors. That can make support faster and more efficient while freeing your IT staff for more pressing matters.

Increase productivity and responsiveness

With no excess data usage charges for business applications through port 443 SSL on the Telstra Next G® network, you can make maximum use of the productivity features of smartphones and tablets. Mobile workers can stay in touch, informed and in control to get the most from their working day.

Easy budgeting

Telstra Mobile Connect offers attractive pricing plans to suit your needs with predictable monthly costs to make budgeting easier.

Experience the Telstra difference

In addition, we offer:

• Wide experience in designing, building, deploying and managing mobility solutions
• The highest levels of support through partnerships with leading vendors
• Overseas roaming in over 180 countries (International Roaming rates apply)
• The Telstra Next G® network, Australia’s largest and fastest national mobile broadband network, offering wider coverage and better in-building penetration than our competitors
• Option to use Telstra 4G LTE technology seamlessly integrated with the Telstra Next G® network. Telstra 4G offers faster speeds, more reliability and less latency to help you do more while on the move  
• Secure integration with your VPN² and the Telstra Next IP® network for effortless connectivity.

Telstra Mobile Connect offers features that can boost the performance of your mobile staff:

• No excess usage charges for business applications over port 443 SSL (e.g. Microsoft ActiveSync over SSL) in Australia on the Telstra Next G® network.
• Compatible with a wide range of devices running Microsoft Windows® Phone, Apple® iOS, Android™ and Nokia Symbian operating systems
• An internet data allowance for applications that do not use port 443 SSL
• Flexibility to purchase handsets at $0 upfront on 24-month plans or subscribe on a casual monthly basis
• Competitive monthly pricing
• Helpdesk support for eligible devices via single point of contact.

When subscribed to Mobile Connect, you get access to the Telstra Mobile Device Management Portal to help you remotely manage devices quickly and conveniently. No setup is required - you simply visit the Telstra portal and enter your mobile account number and password¹.

Depending on the device you can:

• Configure devices settings such as ActiveSync, WiFi, APN, VPN
• Restrict device applications such as camera, YouTube, App Store
• Enable security features on devices such as lock, wipe, enforce passwords
• Deploy enterprise applications
• Query device information such as storage, serial number, roaming status, software applications
• Send SMS messages
• Export reports on devices being used by staff.