Reporting Services

We offer a versatile suite of online and written reports, with perspectives ranging from comprehensive overviews to in-depth detail. They leverage our considerable investment in advanced monitoring tools and systems, as well as our expertise in network management. We also provide unique end-to-end visibility of the network between customer end-points.

With the insights delivered by our reports, you can ensure that your current network resources are being used effectively, enabling you to plan for future capacity more accurately. You may also identify and resolve issues before they cause problems, including the impact of new applications. This will minimise revenue loss and boost productivity across your business.

MDN Reporting Services is an optional service available to Telstra Managed Data Networks (MDN) customers.

Reporting Services Brochure (PDF, 220kB)

Improve application and Wide Area Network (WAN) performance to increase business productivity through:

Greater insight

Allocate and prioritise resources and provide accurate capacity planning through extra visibility of networks and applications.

Respond faster to issues

View network incidents in near real-time and obtain more precise and timely information so you can resolve issues faster.

Proactive network management

We can flag potential issues and recommend appropriate courses of action, often before the business is impacted.

Reduce the risk of deploying new applications

Understand the impact of new applications before a broader rollout.

Flexibility

A choice of standard or optional reports to suit your needs.

Experience the Telstra difference

Only Telstra offers the scalability and reach of the Telstra Next IP® network and Next G® network, Australia’s largest fully integrated national IP platform. Only Telstra offers end-to-end visibility of the network to monitor network performance 24/7. We have the expertise, industry accreditations and best practice methodologies. We offer exceptional tools and systems for service assurance, monitoring and reporting. We make significant ongoing investments in our networks and solutions and have a clear roadmap for improvement. And we offer a fully integrated, end-to-end solution from one point of contact.

Telstra offers a choice of reporting options.

MDN Activity Report

Reports on monthly activity on your network:

• Trouble reports closed for the month
• System closed alarm events
• Planned outages for the month
• Adds, moves and changes for the month

MDN Online Reporting

Reports on the performance of routers and switches including At-a-Glance Reporting, Trend Reporting and Top-N Reporting.

MDN Written Analysis Reporting

An analysis report prepared by Telstra to highlight and resolve potential network performance issues by recommending appropriate courses of action.

OnLine Alarm View (OLAV)

OLAV allows you to view active alarms and network incidents in near real-time to assist in incident and problem management.

Response Path Reporting (NetHealth)

Measures synthetic, end-to-end network performance between two designated devices to assist capacity planning, incident and problem management.

Application Visibility and Usage (AVU) Reporting

Netflow and Network Based Application Recognition (NBAR) data is collected from Cisco devices to show application volumes and usage.

Enhanced Network Performance Reporting (InfoVista)

Measures synthetic, end-to-end network performance between two designated devices to assist capacity planning, incident and problem management.

WAN Optimisation Reports

Provides online real time and historical performance reporting on the effectiveness of the WAN Optimisation service, including Executive Summary Reports and Application Acceleration Summary Reports.

WLAN Reporting Service

An overview of the Wireless LAN (WLAN) environment that enables you to review the usage and stability of your WLAN network. It provides rogue access point detection, ad hoc network detection and client association failure.

Network and Application Baselining Service

An audit of your IP-VPN network performance that specifically captures network traffic between the host site and remotes sites. Provides a written report that shows the volume and types of traffic between the sites and an assessment of the network performance and enables you to appraise your network health.

The type of reporting service available depends on the MDN solution and selected service tier.