High Definition Telehealth

Australia has always faced the challenge of providing healthcare across vast distances to a small population. This has not only increased the cost of delivering services, it has created unequal access to quality healthcare in regional areas. Attracting medical professionals to these areas has also been difficult due to lack of peer support and advanced facilities, and few opportunities to enhance medical skills.

Telstra Telehealth, using high definition virtual collaboration and consultation, is the answer to these problems. The Telstra High Definition Telehealth solution is based on a sophisticated mobile cart, fitted with high-definition audio / video conferencing and imaging equipment, suitable for use in hospitals and other medical facilities. It can improve healthcare delivery by enabling virtual collaboration between remote patients and medical practitioners, especially for regional Australians.

With this solution, medical staff can consult with each other and diagnose patients from separate locations in real time – at the same time. Patients can receive specialist attention in remote locations, while medical staff can access patient information and expert advice to provide faster diagnosis. Meanwhile, health organisations can deliver better care, lower costs and receive funding benefits.

Our High Definition Telehealth solution is delivered in partnership with Polycom, a leader in teleconferencing technologies. It is underpinned by our world-class infrastructure, the Telstra Next IP™ network, providing exceptional speed, reliability and security. It leverages our experience in virtual collaboration to provide an end-to-end solution: we take care of design, procurement and ongoing management so you can focus on what's important – the provision of high-quality healthcare.

Improve patient services

Remote consultation provides prompt access to premium healthcare in remote areas, especially when handling acute trauma or emergency cases. Medical staff can make informed and accurate assessments, discuss treatment options with experts located elsewhere and increase the speed of diagnosis and treatment.

Locally based healthcare delivery

Telstra High Definition Telehealth enables recovery within the local community. It reduces strain on patients as well as emotional and financial stress on families, who no longer need to travel to distant metropolitan hospitals.

Increase support for staff in regional areas

Regional medical staff can collaborate with metropolitan specialists and benefit from their experience. It enables staff to upgrade skills which fosters greater job satisfaction and allows regional hospitals to more easily attract and retain staff.

Improve financial outcomes

Telstra High Definition Telehealth can reduce patient transportation costs to metropolitan areas. By retaining patients in their region of care, regional hospitals can retain or attract government funding. This solution also enables you to replace capital investment with cost-effective monthly rental plans if you wish.

Simple and easy to use

Our full service approach includes set up and ongoing management so you can focus on providing quality care to patients, not worry about technical issues. Our solutions can also adapt to suit your changing needs.

Cost-efficient

Economies of scale and partnerships with leading technology vendors allow us to offer advanced solutions that are cost-effective to deploy and use.

Highly secure

Your communications are protected by in-built security measures monitored 24/7 from our Operations Centres. What’s more, only Telstra Next IP® network solutions offer international ISO 27001 security certification in Australia.

Seamless integration

Our solutions are designed so that your communication applications interoperate with our networks for trouble-free connectivity.

A single source of expertise

We have vast experience in designing, building and deploying some of Australia’s most mission-critical communication environments. Our award-winning Telstra Enterprise-grade Customer Service™ also has a proven record of delivering first-class support through one convenient point of contact.

World-class networks

The Telstra Next IP™ network delivers unprecedented speed, capacity and scalability and is designed for 99.999 per cent reliability. It also offers Class of Service and Quality of Service to improve the performance of time-critical applications such as video conferencing.

Telstra High Definition Telehealth lets you choose the options you want or have a complete bundled solution. It includes:

• Polycom Telstra High Definition Telehealth Practitioner cart, a compact and mobile health workstation
• Polycom video conferencing equipment for point-to-point and multipoint video collaboration
• A range of Telstra approved peripherals to monitor life signs
• Management software accredited for use with the Telstra High Definition Telehealth network
• Premise-based servers for data storage, retrieval and streaming
• Access to Telstra’s secure, high-bandwidth IP networks
• An end-to-end service comprising set up and management for ease of use
• Option to purchase or pay a fixed monthly rental fee