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Financial Services

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Returns on investment for the finance industry

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Time is money. The financial services industry demands fast, secure and dependable solutions. We’re very committed to this sector and can help with enhancing customer service, improving efficiencies, and creating new growth opportunities.

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Overview

Australia’s financial services industry requires innovative and reliable technology and communication systems to deliver competitive and profitable services.

Through enhanced connectivity, security and cost-effective solutions, our world-class technology can help tackle the challenges you face and improve your bottom line.

For example, we can provide:

  • Sales force and executives with enhanced and cost-effective use of mobile communication using the Telstra Next G® network.
  • The ability to expand products and services into untapped markets through an automated or mobile sales force, supported by a truly national delivery platform.
  • Increased executive mobility, productivity, accessibility and responsiveness across national and global geographic locations and time zones.
  • Effective business continuity management systems to keep key processes operating in times of terrorism, natural disasters and major events.
  • Business growth through enhancement of bricks and mortar networks from predominantly transaction branches into effective and profitable sales distribution centres.
  • Security audits and advice, and a Distributor Denial of Service (DDOS) capability in the event of a web-based attack.
  • Consistent and flexible contact centre service offering you a choice or combination of in-house services, or the flexibility to scale up or down through a Telstra managed contact centre or a web-based contact service.
  • More rapid transition to a reduction of CO2 emissions through more effective use of technology and communication solutions.
  • Tailored industry solutions such as Second Factor Authentication using SMS.

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Benefits

Secure communications

We continually monitor our networks to prevent emerging threats - so you can be confident that your data, VOIP and wireless communications will be protected by the highest level of security.

Access to industry experts

You will be dealing with industry experts, not sales people. Our specialists work closely in partnership with the financial services industry including large and small retail banks, stockbrokers, institutional and capital markets, treasury, funds management, insurance and cards/payment systems.

Tailored solutions

Our solutions are flexible and tailored to meet the diversity of the financial services industry and your specific needs. You can tap into the experience we’ve gained and modify the solutions we have found for others. If we don’t have a solution, we’ll help you develop one.

Experience the Telstra difference

We’ve worked hard to earn a reputation for high quality service, leading-edge solutions, and for delivering on time and on budget - ensuring speed-to-market for your new product and service offerings.

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