Conferencing

Phone Conferencing

Phone conferencing brings people together, quickly and simply, by turning any phone into a business meeting room. Telstra Phone Conferencing provides a cost effective, time efficient means of meeting and collaborating with colleagues, suppliers and customers.

Telstra Phone Conferencing is:

• Readily accessible and easy to use
• Reliable and secure
• Available with a range of productivity features.

Our service allows two to over 1000 phone conference participants to talk together, as if they are in the same room.

Benefits

As easy as dialling the phone
You can easily bring customers and co-workers together, or enable your workforce to meet and share knowledge, precisely when needed. Telstra Phone Conferencing is available 24-hours a day, and is simply activated by entering access details into a mobile or fixed phone.

Control your meeting environment
Telstra Phone Conferencing allows you to tailor service features for specific purposes such as training, selling, innovation and more. Question queuing and polling functionality can assist to accurately measure and record participant response during a conference. Managing a large meeting is made simple with a downloadable email invitation system designed for Outlook application users.

Reduce meeting time and expense
Conferencing via phone is a cost efficient means of linking people over great distances, including overseas and interstate. Telstra Phone Conferencing saves both the time and cost of travelling. The efficiency of conferencing enables your workforce to dedicate more time to productive, core business operations.

Work with the best
Phone Conferencing has the capacity to host from two to over 1000 participants. Some of the benefits of Telstra’s service include: simple, once-off registration; operator assistance 24/7; and fast and reliable network performance, within Australia and internationally.

Features

• Security activated host PIN
• Muting facility for hosts and guests
• Conference roll-call facility
• Optional name announcements as participants enter or exit
• Lock or unlock barrier to further control access
• Optional call-out facility
• Invitation system that integrates with Outlook Contacts and Calendars
• Queuing and polling functionality
• Scalability from two to thousands of participants

Video Conferencing

Last time you had a phone meeting, how much time did you spend checking emails, talking to someone else or working on other projects? Studies show that face to face interactions, in real or virtual meetings, help you to absorb more information and stay focused. Put simply, you work better.

With Telstra Video Conferencing solutions, you not only work more effectively, you do it in ways that are simple, reliable and affordable.

Connect with your colleagues across floors, across town and across the country. Talk face to face with staff from other companies who use our video network, and connect to over 800 cities across the globe. When you do, you can rely on our experience and support, advanced technologies and world leading networks to bring your video meetings to life.

Benefits 

Get more done
Video conferencing can make meetings shorter and sharper so you get more done and reach decisions quickly. Strengthen bonds through face to face communication while reducing the cost, time and carbon footprint of travel. Improve work/life flexibility by letting staff work where they want and enhance your corporate image by using cutting-edge technology.

Affordable and flexible
Our solutions are easy to set up and use. They’re reliable, combining outstanding support, sophisticated technologies, and some of the largest and most advanced networks in Australia. They are affordable and we offer cost effective plans with flexible finance options that are easy to budget for.

Experience the Telstra difference
Telstra offers complete solutions that span networks, equipment, management and support. We leverage more than 20 years experience and the innovation of our partners, Microsoft®, Cisco® and Polycom®.

Since we use video conferencing ourselves, we know what works. The people who support our solutions will support yours – over 8,000 staff across 337 sites including over 200 Cisco-certified people and 600 dedicated network and data technicians.

Then there is the scale, reach and reliability of our networks. The Telstra Next IP® network is designed for 99.999% reliability and has Class of Service and Quality of Service to deliver seamless, high-quality video. With the wireless broadband Next G® network, it forms Australia’s largest integrated IP platform to help you connect from more places when you’re on the move.

Security is also first class: We have ISO-27000 security certification for our IP MAN, IP Wireless and IP WAN solutions to ensure the confidentiality of your communications.

Online Resources

• Register your site or book a conference

  Simply complete the appropriate form and fax or email it to us. We’ll respond within 24 hours.

Also see Business Video Connect bundles

Hosted Video Conferencing Solutions

Our Hosted Video Conferencing Solutions provide quick and easy ways to gain the productivity benefits of video meetings. We offer two solutions - Telstra 1 Touch Video and Hosted Video Conferencing. They provide complete packages, including financing, to make selecting a video solution simpler. Our options span Polycom® equipment, network access¹, management and support, so you’re sure to find one that suits your needs.

Whichever option you choose, you’ll find it easy to deploy and use, affordable and scalable. What’s more, our solutions are standards based so they can work with other conferencing systems.

Infrastructure like multiparty bridges are hosted and managed in the Telstra cloud, so it’s a simpler alternative to purchasing and managing your own bridges. Equipment such as video units, cameras and speakers are located at your sites and maintained by us. High quality support plus complete network monitoring helps to ensure your video meetings perform as they should.

Hosted Video Conferencing Solutions brochure (PDF, 730kB) 

Telstra 1 Touch Video

Telstra 1 Touch Video offers packaged solutions using high-definition Polycom equipment², hosted infrastructure, full support and a choice of network access:

• Access Packs: Dedicated 1Mb or 2Mb HD data access via Telstra’s Ethernet Lite IP solution.
• Converged Packs: Leverage the investment of your Telstra IP Virtual Private Network.

Telstra 1 Touch Video Access and Converged Service Only Bundles

The Service Only Bundles will suit if you already have existing Polycom HDX on-site equipment that you want to utilise.

Telstra 1 Touch Video Access and Converged Bridging Bundles

The Bridging Bundles offer you extra flexibility. You can choose to purchase or rent new equipment from Telstra’s entire managed Polycom HDX range.

Telstra 1 Touch Video Access and Converged Full Service Bundles

The Full Service Bundles are ideal if you have no existing video equipment and want to avoid the high capital cost of on-site equipment. We provide all the components of a video conferencing solution including standard on-site equipment in a single monthly rental plan.

Features of all bundles include:

• HD Multiparty bridging hosted and managed by Telstra
• Audio and 3G video calling interconnect
• No usage limits with one-to-one or multi-site IP conferencing
• Business to business calling with other Telstra 1 Touch Video and Hosted Video Conferencing customers
• Ability to use your existing Polycom equipment
• Equipment support includes Polycom Partner Premier maintenance
• ISDN video interconnect
• Options for management of on-site equipment for Telstra Managed Data Networks customers for extra assurance 

Hosted Video Conferencing

Hosted Video Conferencing offers more equipment flexibility. You can use Telstra’s hosted bridges and simply rent the access ports you need using your existing Telstra IP virtual private network.

Features include:

• Access ports can be utilised by all conference rooms
• Web based scheduling and management of conferencing calls
• Virtual Meeting Rooms for ad-hoc multiparty video calls
• Simple monthly charge per port
• Complete Telstra management including warranty
• HD multiparty bridging hosted by Telstra
• Audio and 3G video calling interconnect
• No usage limits with one-to-one or multi-site IP conferencing
• Business to business calling with other Telstra 1 Touch Video and Hosted Video Conferencing customers
• ISDN video interconnect

Managed Conferencing Solutions

Managed Video Conferencing is perfect if you want to avoid the time, cost and effort of managing your own conferencing solution. We provide full support for your on-site Polycom® video equipment and data centre infrastructure, along with the monitoring and management of the network¹.

No matter how complex your solution, you can enjoy one-to-one and multiparty video meetings with the added reliability of technology looked after by us. You can also avoid the cost of technology upgrades, hiring and training staff and management complexity.

In fact, Managed Video Conferencing is more convenient in every way. We’ll look after everything, from consulting, design and installation, through to training, support and warranty management. All this with the simplicity of a single point of contact and flexible payment options that are easy to budget for.

Managed Video Conferencing brochure (PDF, 730kB) 

Benefits

Get on with business
Save the time, effort and trouble of managing your video conferencing. With our high quality support, you can redirect IT staff to more strategic tasks and have more time to focus on business.

Full control
You still have full control of your video conferencing solution - we just make sure it works when you want it to.

Manage costs
Sidestep the cost of internal management and technology upgrades with simple pay-as-you-go billing that gives you more control over your budget.

Connect beyond company walls
Strengthen relationships with customers, partners and suppliers using video meetings with other organisations on Telstra’s video network.

Highly secure
Our networks have inbuilt security measures while both video and call signalling are encrypted to maintain the confidentiality of your communications.

Flexible
Combine equipment in different ways to suit your requirements, and choose from customised features such as scheduling integration to the desktop.

Convenient
We provide full support, including user help, technical assistance, on-site fix and replace services and warranty management, from a single point of contact so you don’t have to waste time managing multiple providers.

Peace of mind
Enjoy comprehensive service and maintenance of equipment, plus fast on-site support across Australia, over the life of your service contract.

Features

We can provide a best fit solution through a complete service that spans consultancy, design, installation, room fit-out, on-site equipment, access, networks and monitoring.

Features include:

• Content sharing capabilities
• Business-to-business connectivity via ISDN Gateway or the internet
• Option to use Telstra’s Hosted Bridging, ISDN Gateway Calling, Scheduling and Management tools
• User training
• Telstra Help Desk support
• Purchase or pay by the month rental options

On-site equipment

• Warranty on Telstra accredited Polycom® on-site equipment for the duration of your contract
• On-site fix and replacement services.

Infrastructure

• Complete management of multipoint bridging, scheduling, gatekeeper, gateway, recording and streaming functions located in your data centre

Telstra Telepresence solutions

Telstra Telepresence solutions provide a life-like and immersive video conferencing experience within your organisation as well as outside to your customers, partners and suppliers. Carefully designed, high definition meetings make you feel as if you are all in the same room, leading to more focused interactions, improved collaboration and greater rapport.

Telstra’s capabilities for Telepresence are unique in Australia. Our strategic relationship with Cisco® enables us to integrate their video conferencing solutions directly with our world-class networks¹. You can expect exceptional video quality with outstanding reliability. What’s more, we have a clear roadmap to enhance the quality, simplicity and convenience of our solutions and we offer flexible payment options to suit your needs.

To make it even easier, we can manage everything for you with just one contact point for delivery, performance and maintenance.

Telstra Telepresence Solutions brochure (PDF, 365kB)  

Benefits

Focus on business
We will take care of everything from the initial room audit, consulting, fit-out, design, build, implementation, support and training so you can focus on your priorities.

Simple and reliable
Telepresence is easy to use and offers optional scheduling support from us so you can focus on meeting and not worry about the technology.

Collaborate outside company walls
Strengthen relationships with customers, partners and suppliers using the Telstra Telepresence B2B Connect service.

Affordable plans
Free up cash flow by avoiding upfront capital costs and the expense of maintenance and technology upgrades. Flexible, pay-as-you-go plans make Telepresence easy to afford.

Fast return on investment
Previous deployments show that enhanced user experience promotes widespread adoption. Telepresence will quickly start to pay for itself through improvements in productivity, collaboration and reduced travel costs.

Assurance and certainty
We maintain the equipment and network to exacting service levels for worry free operation.

Features

Telstra Telepresence solutions bring you life-size images and remarkable clarity with rich, high definition audio. The system integrates cameras, a lighting array, microphones and speakers to create a life-like experience. Features include:

• Small room and/or personal meeting experience
• Medium size meeting experience
• Large, immersive meeting room experience.

Telstra Telepresence B2B Connect

B2B Connect enables different organisations² to connect in a way that is easier, more convenient and highly secure. It offers immersive, intercompany meetings nationally with customers, suppliers and partners. For extra convenience, you can have optional meeting support and scheduling from us via the Hosted Multipoint Service.

Features of all Telepresence solutions include:

• Fully integrated support for video conferencing applications and the underlying network for greater reliability
• High security
• A choice of flexible rental and bandwidth plans to suit your budget
• Convenient single contact for delivery, performance and maintenance.

Web Conferencing

Get colleagues and customers together fast, and maximise the speed and efficiency of your group communications.

Telstra Web Conferencing allows participants to share and discuss business documents online, in an interactive environment.

Web-based conferencing gives your business the ability to:

• View presentations and documents in real time
• Allow guests to share and amend documents without software
• Host meetings from any location with internet access.

Telstra Web Conferencing offers a scalable, secure web conferencing platform operating in real-time, and at short notice. Plus there’s audio and video functionality for an even richer online experience. 

Benefits

Sharing data over distance
Improve the effectiveness of long distance conferences, with the real-time, on-screen display of documents. Using the internet, web conference participants can view and even amend some documents during a meeting, enabling them to better understand and resolve matters quickly.

Simple online format
The simple internet platform makes it easy for guests to gain access and participate. You can host a web conference anywhere there is a PC online, within Australia or abroad. Guests only require an internet connection, without any specific software requirements. Record and playback features allow those unable to attend, to view meetings later.

The power of collaboration
Telstra Web Conferencing’s interactive environment promotes more informed decisions. The polling slides feature engages participants in the subject matter, and provides valuable on-the-spot feedback. Brainstorming, with the online whiteboard slides feature, can help develop innovative concepts and business strategies.

Features

Take your communication and collaboration to a whole new level with the advanced features of Telstra Web Conferencing, including:

• Real-time document and application sharing
• Polling and whiteboard slides
• A complete document presentation facility
• Event recording and playback
• No special software requirements for conference guests
• Scalable solutions to cater for large online events
• Optional downloadable plug-ins for increased hosting functionality
• Integration into Telstra's Phone Conferencing services.